About the role
Description
Job Title: Senior Human Resources Generalist
Location:
Columbia, SC
(on-site)
Job Type:
Full-time, Exempt
About DCM Services
[One or two sentences on what DCM Services does, how long you’ve been in business, and what makes it a good place to work.] We’re growing, and we’re opening a new location in Columbia, South Carolina. We’re looking for an experienced HR professional to help us build it from the ground up.
About the Role
As our Senior Human Resources Generalist, you’ll play a key part in launching our Columbia office. You’ll lead the full employee lifecycle, from recruiting and onboarding through engagement, employee relations, compliance, and offboarding. You’ll also oversee day-to-day office operations to keep the workplace safe, organized, and welcoming. You’ll report to the Director of Human Resources, act as a trusted advisor to managers and employees, and mentor HR coordinator-level staff.
What You’ll Do
Recruiting & Onboarding
Support full-cycle recruiting for assigned roles: hiring manager intake, sourcing, screening, interview coordination, and offers
Build our onboarding process from scratch, including pre-start check-ins, paperwork, and new hire systems setup
Be the main point of contact for new hires from offer acceptance through their first weeks
Oversee I-9 verification, background checks, drug screening, and fingerprinting to ensure timely, compliant completion
Maintain and optimize our ATS/HRIS
Engagement & Retention
Design, run, and analyze new hire and exit surveys, and present trends and recommendations to HR leadership
Identify retention risks and recommend proactive solutions
Support recognition programs, engagement initiatives, and culture-focused communications
HR Strategy, Compliance & Employee Relations
Advise managers and employees on HR policies and workplace concerns
Lead or support investigations, conflict resolution, and performance improvement plans
Ensure compliance with employment laws (FMLA, ADA, EEO, FLSA, workers’ compensation) and keep audit-ready personnel records
Maintain the employee handbook, policies, and SOPs
Support performance management cycles and benefits administration, including open enrollment
Track HR metrics such as turnover, time-to-fill, and engagement
Mentor HR Coordinators and junior team members
Process Documentation & HR Projects
Create process flow charts, SOPs, and job aids for core HR workflows
Lead or contribute to projects like handbook updates, HRIS improvements, and policy rollouts
Office Management & Facilities
Serve as the main contact for daily office operations
Manage relationships with landlords, building management, and vendors (janitorial, maintenance, security, HVAC)
Order and manage supplies, equipment, and vendor accounts
Plan workstation setup and seating for new hires with IT
Oversee safety and emergency preparedness, including fire drills and first aid supplies
Handle mail, deliveries, badge/key access, and occasional front-desk coverage
Plan company events and employee appreciation activities
Track the facilities budget and review invoices
Requirements
What We’re Looking For
Required:
Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent education and experience
5+ years of progressive HR generalist experience, including full-cycle recruiting, employee relations, and compliance
Working knowledge of federal and state employment law (FMLA, ADA, EEO, FLSA, workers’ compensation)
Strong organizational and project management skills, with the ability to juggle multiple priorities and stakeholders
Excellent written and verbal communication skills
Proficiency with HRIS/ATS platforms and experience writing clear process documentation
Sound judgment and attention to detail with confidential information (I-9s, background checks, employee relations matters)
A warm, approachable, professional style and real enthusiasm for the candidate and employee experience
Preferred:
Experience mentoring or leading junior HR staff
Paylocity experience
Experience with office operations, facilities, or vendor management
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