About the role
Description
As a Telefund Caller at SUNY Oswego, you will be a bridge between SUNY Oswego alumni and current students. Telefund Callers reach out to alumni and parents to acquire donations to fund SUNY Oswego and all it has to offer.
Summary of Main Duties/Responsibilities
- *Interact with SUNY Oswego Alumni to request donations for scholarships, study abroad programs, guest speakers and internships.
- *Call constituents (alumni and parents of current students and alumni) to build personal rapport, update demographic information, and acquire gifts to the Annual Fund.
- Work with other student callers in a team-oriented environment to achieve institutional goals.
- *Must commit to a minimum of 2 nights per week of calling from 5:30pm – 8:45 pm.
Monday-Thursday and some weekends.
- Have a great time and make new friends!
- Other duties as assigned.
Requirements
- SUNY Oswego student
- Outgoing, friendly, and comfortable speaking with people over the phone
- Strong communication and interpersonal skills
- Positive attitude and willingness to engage in conversations with alumni and parents
- Comfortable asking for donations and discussing the impact of giving to SUNY Oswego
- Confident, motivated, and able to handle rejection in a professional manner
- Reliable and committed to working scheduled shifts consistently
- Ability to work independently while contributing to a team-oriented environment
- Strong listening skills and ability to build rapport with a wide variety of people
- Organized and able to accurately record information during calls
- Willingness to learn about SUNY Oswego, its programs, and the impact of Annual Fund giving
- Must be available to work a minimum of
2 shifts per week, 5:30–8:45 p.m.,
Monday–Thursday, with occasional weekend shifts