About the role
Description
About Delavan Holdings
Delavan Holdings is a diversified holding company with interests spanning automotive retail, RV dealerships, hospitality, logistics, industrial services, and professional services across Wisconsin and the greater Midwest. Our portfolio includes Kunes Auto Group, Kunes RV, Lake Lawn Resort, Camp Timber-Lee, G10 Fulfillment, and Ignition Dealer Services. The Office of the CTO is building a small, senior technology team at the holding company that serves every operating company in the portfolio, and this is one of five roles we are adding to it.
This is the hands-on systems and network administration role at the holding company. You will keep core IT systems patched, monitored, backed up, and genuinely recoverable, serve as the escalation point past frontline support, and drive consistency across entities that have historically each done things their own way.
What You'll Do
Administer on-premises Active Directory across entities, including domains, group policy, DNS, and DHCP, and maintain hybrid identity sync into Entra ID in partnership with the Platform Engineer
Manage the full user lifecycle with standardized provisioning, deprovisioning, and group and access management
Administer the workplace productivity and collaboration suite across entities, whether Microsoft 365 or Google Workspace, including email, file sharing, and licensing
Manage endpoints through their lifecycle in Intune or similar tooling: enrollment, configuration baselines, patching, and secure disposal
Build, operate, and maintain Windows and Linux servers and the virtualization platforms beneath them, such as Hyper-V or VMware, both on-premises and in Azure
Administer site networking at the parent company and operating-company locations, including switching, VLANs, firewalls, wireless, and VPN connectivity, with configurations documented and consistent across sites
Own backup and recovery for systems in scope, including schedules, monitoring, and regular restore testing
Own the certificate, DNS, and domain lifecycle across entities, including public DNS records, domain registrations and renewals, and TLS certificate issuance and expiry, so nothing lapses silently
Maintain IT asset and license management across entities, including hardware and software inventory, license assignments and true-ups, and renewals
Monitor system health, respond to alerts, and act as the escalation point beyond frontline support: troubleshoot to root cause, communicate status, and document RCAs for significant incidents
Implement a standardized ticketing platform and escalation process across operating companies, in partnership with operating-company IT teams
Standardize and automate routine administration with PowerShell, so common tasks are repeatable, documented, and auditable
Follow a disciplined change process in which changes are requested, approved, tested, applied, and logged
Maintain SOPs, runbooks, version-controlled scripts in GitHub, network maps, and system diagrams so others can support the environment
Partner with Engineering, IT, vendors, and internal stakeholders to support acquisitions, site turn-ups, and office moves
Requirements
What We're Looking For
3 or more years in systems administration or a closely related role operating production IT systems across cloud and on-premises environments
Hands-on Active Directory administration, including group policy, DNS, and DHCP, plus hybrid identity into Entra ID
Experience administering Microsoft 365 or Google Workspace, including email, collaboration, and file-sharing administration. Comfort with the shared concepts matters more than which platform
Endpoint management tooling such as Intune, including configuration baselines and patch management
Experience with RMM, SIEM, and endpoint monitoring tools for visibility, alerting, and remote administration across distributed sites
Experience building and maintaining Windows and Linux servers and virtualization platforms such as Hyper-V or VMware
Experience managing Azure infrastructure, including virtual machines, storage, and supporting networking
Hands-on site networking: switching, VLANs, firewalls, wireless, and VPNs
Strong PowerShell scripting for automation and administration, with documentation and repeatability as habits
Backup and recovery practice, including restore testing
Sound security and data governance habits, including least-privilege access and careful handling of sensitive data across multiple entities
Strong written and verbal communication, with clear documentation habits and comfort working with non-technical stakeholders
Familiarity with AI tools in daily work, such as drafting documentation and troubleshooting, paired with the judgment to verify what they produce
Willingness to travel periodically to operating-company sites
What Sets You Apart
Relevant certifications such as Microsoft, CompTIA, or virtualization credentials
You have supported acquisitions, site turn-ups, or office moves and know how much of that work is logistics rather than technology
You have worked under financial-reporting controls or audit requirements such as change logging and access review
You fix causes rather than tickets, and you can point to a recurring issue you permanently eliminated
You write the documentation you wish someone had handed you
Background in automotive retail, hospitality, logistics, or multi-entity or holding company environments
Why Delavan Holdings
A small, senior team where you own real surface area instead of a slice of someone else's system
Greenfield work: much of what you build will be the first version of itself at this company
A portfolio spanning automotive retail, RV, hospitality, logistics, and fulfillment, which means genuinely varied technical problems
AI is not a side project here. It is budgeted, used daily by leadership, and expected to be part of how engineering work gets done
Direct access to the CTO and to the operators you are building for, with a short path from idea to production
Based in the Lake Geneva region of southeastern Wisconsin, with an entrepreneurial, low-bureaucracy culture
Delavan Holdings is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.