About the role
*Exciting Dental Receptionist Position - Invisiblebraces4u Dalston* *Part-Time Position - See Hours Below*
Invisiblebraces4u (IB4U) are currently seeking an experienced Dental Receptionist to join us at our lovely practice, IB4U Dalston. This is a fantastic opportunity to join a vibrant, welcoming practice in the centre of Dalston.
You will be joining a fantastic team of clinicians and wider support, led by our founders, who all work together in harmony to deliver a brilliant patient journey. The practice is very accessible via public transport, close to Dalston Junction station.
Hours: Tuesday: 9am - 6:30pm Thursday: 9am - 6:30pm Friday: 9am - 6:30pm
- Perform a high-quality reception and administration service to ensure patient satisfaction & maximum contribution to practice efficiency
- Answering the telephone and dealing with patient enquiries in a positive, efficient and friendly manner, with a focus on going the extra mile
- Schedule patient appointments in accordance & effectively managing the diaries of our clinical team; all through our software system, Dentally
- Collecting & recording patient payments and pursue any debts in accordance with the practice payments policy
- Ideally 1-2 years of experience as a Dental Receptionist, within a private or mixed practice
- However, if have no Dentistry experience, then a background within a front of house, customer service or medical coordinator role will also be considered
- Dentally software experience is preferred but not essential
- Ensuring CQC requirements are met at all times
- Experience in providing exceptional patient care/customer service
- A competitive hourly rate of £12.71 per hour is on offer for this position
- Opportunities for development & progression within a rapidly growing business; if you're wanting to progress into senior roles we're the perfect company for this
- Company wide all-expensed Christmas Party & Awards Night, plus regular socials & events
- Full training for all colleagues on new systems to ensure you'll hit the ground running in delivering a great patient experience
- Company training events, lunch & learns, additional courses