About the role
Pay: $17.00 to $19.00 per hour
Description
The Team Leader for the Sal’s Pizza Store plays a pivotal role in directing and coordinating employees to carry out their daily job responsibilities effectively. This position is essential to ensure that customers have a satisfactory experience through excellent service and operational efficiency. The Shift Leader will be responsible for training employees and ensuring strict adherence to company policies and procedures.
Team Leadership:
Assist in directing and supervising employees during shifts.
Foster a positive and collaborative team environment.
Operational Excellence:
Ensure the smooth flow of operations within the pizza shop.
Oversee the preparation, cooking, and delivery of pizzas to meet quality standards.
Customer Satisfaction:
Prioritize customer satisfaction by providing exceptional service.
Address customer inquiries and concerns promptly and professionally.
Employee Training:
Conduct training sessions for new and existing employees.
Ensure all staff members are well-versed in company policies and procedures.
Compliance:
Monitor and enforce adherence to health and safety regulations.
Uphold company standards and policies at all times.
Requirements
Proven experience in a leadership role within a fast-paced food service environment.
Strong interpersonal and communication skills.
Ability to motivate and inspire a team to achieve operational excellence.
Knowledge of food safety regulations and best practices.
Familiarity with pizza preparation and delivery processes is a plus.
Education and Experience:
High school diploma or equivalent.
Previous experience in a supervisory or leadership role within the food service industry.
Working Conditions:
Shift-based work, including evenings, weekends, and holidays.
Fast-paced and dynamic environment.