About the role
Description
For over 55 years, Douglas J has been a family-owned leader in beauty and wellness education and services, with Institutes and high-end Salons & Spas across Michigan, Tennessee, and Nebraska.
Our culture is rooted in creativity, education, care, and inclusion. We’re passionate about developing talent, creating exceptional guest experiences, and making a positive impact in our communities.
Why Douglas J?
- We laugh, a lot! We love great music, beautiful hair and skin, and helping people feel their best—inside and out.
- We’re a team of talented, kind people who value integrity, growth, education, and each other.
- We take our craft seriously, never stop learning, and never settle for less than our best.
- Job Description: Provide guests with a relaxing, therapeutic nail experience while delivering exceptional service that helps them look and feel their best.
- Essential Duties & Responsibilities: Warmly greet and welcome guests, creating a positive and professional experience from arrival through departure.
- Conduct thorough guest consultations using techniques and standards established by
Douglas J
- .
- Perform the technical aspects of all nail services offered on the Douglas J service menu safely, efficiently, and professionally.
- Educate guests on appropriate at-home nail care and recommend products that support the health and appearance of their nails.
- Recommend and encourage pre-booking to help guests maintain their preferred service schedule.
- Meet or exceed established departmental goals for retail sales and guest retention.
- Build strong, lasting relationships with guests through personalized service and professional recommendations.
- Maintain a clean, organized, and sanitary service environment in accordance with applicable standards.
- Stay current with industry techniques, products, and service standards.
- Complete and maintain all required annual continuing education.
- Represent Douglas J professionally and contribute positively to the salon team and overall guest experience.
Requirements
- Active Cosmetology or Manicurist License required.
- Previous experience providing professional nail services is a plus.
- Willingness to work a flexible schedule, including evenings and Saturdays.
- Excellent verbal communication skills.
- Superior guest service skills with a genuine commitment to creating exceptional guest experiences.
- Self-motivated and able to work independently.
- Strong ability to multitask in a fast-paced salon environment.
- Exceptional attention to detail.
- Maintain a polished, professional appearance consistent with the
Douglas J Image Principle
.
Commitment to continued education and mastery of the nail craft.