HiredNow AI
East of England Ambulance Service

Area Head of Operations

£94,356 to £108,814 a year

  • Melbourn
  • Full time

Found by HiredNow AI on 1 Oct 2026. Subscribers saw it first.

About the role

Salary: £94356.00 to £108814.00

As Divisional Cluster Lead, you will play a pivotal role in shaping the future of urgent and emergency care across the East of England. This is a high-profile senior leadership position, responsible for leading complex operational services that make a tangible difference to the lives of thousands of patients every day.

o Lead the delivery of outstanding urgent and emergency care services, ensuring patients receive safe, effective and compassionate care whenever they need us most.o Inspire, motivate and develop a highly engaged workforce, creating an inclusive culture where colleagues feel valued, supported and empowered to achieve their full potential.o Drive transformational change across operational services, identifying opportunities for innovation, service redesign and continuous improvement that enhance patient outcomes and operational performance.o Provide visible and inspiring leadership across the Division, balancing strategic priorities with operational demands while maintaining a relentless focus on quality, safety, performance and value for money.o Build and nurture influential partnerships with Integrated Care Systems, NHS organisations, emergency services, local authorities and wider stakeholders to improve care pathways and strengthen health outcomes for local communities.o Lead the development and delivery of strategic plans and major improvement programmes, ensuring services are responsive to changing patient needs and emerging healthcare challenges.o Use insight, data and evidence to inform decision-making, tackle inequality, improve performance and deliver sustainable, patient-centred services.o Act as a senior ambassador for the Trust, positively influencing local, regional and national partners while promoting the organisation's reputation for excellence, innovation and collaboration.o Provide decisive leadership during major incidents, system pressures and periods of organisational change, ensuring resilience, effective decision-making and continuity of high-quality care.o Champion the Trust's values through inclusive, compassionate and authentic leadership, creating an environment where patients, communities and colleagues can thrive.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Apply at East of England Ambulance Service