About the role
Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Pay and Benefits
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits,
Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The Impact you will have in this role:
The Business Analyst Senior Associate is responsible for leading business analysis activities across assigned operational readiness and client-impacting technical change initiatives within the Enterprise Client Operations (ECO) Department. The role acts as a central link between stakeholders, data, technology teams and operational execution, ensuring requirements, analysis, process design, client tracking capabilities and reporting support successful delivery outcomes. The position independently leads BA delivery for well-defined initiatives and works closely with Project Leads and key stakeholders to drive progress, manage analysis outputs and escalate where broader alignment or decision-making is required.
Your Primary Responsibilities
SPECIFIC RESPONSIBILITIES
Lead BA delivery
for assigned operational readiness and client-impacting technical change initiatives, taking ownership of analysis outputs, documentation, client tracking capabilities and delivery-ready insights.
Plan and manage analysis activities for well-defined initiatives, identifying required data, stakeholders, deliverables, timelines and dependencies needed to support execution
Coordinate data acquisition and validation
by requesting extracts from stakeholders, performing data reviews, resolving quality issues and ensuring datasets are accurate and usable
Develop client tracking capabilities
including client analysis, tracking datasets, progress views, exception reporting and other outputs that support transparency and delivery control
Gather and translate requirements
between Technology, Product, ECO teams and operational stakeholders, ensuring business and technical information is captured in a clear, actionable way.
Complete Operations Impact Assessments
for assigned initiatives, documenting findings in alignment materials and identifying operational readiness deliverables and dependencies
Maintain JIRA delivery information
by capturing BA-related tasks, deliverables, dependencies and status updates to support project governance and reporting
Lead operational process design
for assigned initiatives by documenting end-to-end processes, hand-offs and stakeholder responsibilities
Lead Operational Readiness UAT activities
by preparing or communicating test scripts, coordinating operational users, tracking execution and evidencing outcomes through to completion
Act as a coordination point for BA workstreams, facilitating communication, tracking actions and ensuring stakeholders remain aligned on analysis outputs and next steps
Escalate with recommendations
where analysis identifies risks, unresolved dependencies or decisions requiring wider stakeholder or leadership input
Contribute to BA practice improvement by applying standard ways of working, identifying opportunities to reduce manual effort and supporting consistent data quality controls
LEADERSHIP COMPETENCIES
Analytical Ownership
- Takes ownership of assigned analysis, requirements and data outputs, using structured thinking to turn information into practical delivery actions
Data Quality & Controls
- Applies strong validation, reconciliation and documentation discipline so datasets, tracking outputs and reporting are accurate and reliable
Stakeholder Communication
- Communicates clearly with Project Leads, Technology, Product and ECO teams, keeping stakeholders aligned on findings, actions and risks
Problem Solving & Judgement
- Works independently to resolve analysis challenges, identifies options and escalates with clear recommendations when wider decisions are needed
Qualifications
- Minimum of 6 years of related experience, including business analysis, data analysis, project delivery, and operational readiness experience
- Bachelor’s degree required; advanced degree (master’s, MBA, or equivalent experience) is a plus.
Talents Needed for Success
Experience in the Financial Services industry preferred
- Business analysis certification such as BCS Business Analysis, IIBA CCBA/CBAP, or equivalent
- We offer top class training and development for you to be an asset in our organization!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.