About the role
Job Overview
The Senior Technology Specialist (IT) uses best practices and knowledge of internal or external issues to improve the technology discipline within McDermott. They will act as a resource for colleagues with less experience and share their conceptual and practical expertise related to the technology discipline. The Senior Technology Specialist (IT) solves complex problems and uses their discipline-specific knowledge to improve their products or services. The Senior Technology Specialist (IT) impacts a range of customer, operational, project, or service activities with the technology team and other related teams and ensures that they are working within the appropriate guidelines and policies.
Key Tasks and Responsibilities: Responsible for level 2 IT support and maintenance of custom and commercial Electronic Document Management Systems (EDMS), including day-to-day technical operations
Work closely with level 1 global support to resolve the issues and satisfy the requests of 1000+ EPC projects and 30,000+ global users Many of these issues and requests are critical to a project’s schedule and profitability and must be handled promptly
Engage resources from other IT areas as needed to meet the needs of the global user base
Responsible for consolidating user functional requests and preparing development packages consisting of estimates, schedules, specifications, testing, and roll-out plans
Manage vendor relationships to keep a complex environment up to date with the latest releases ensuring applications are as secure as possible and providing users with the latest functionality improvements
Work with cross-functional teams as required to provide technical recommendations, find possible workarounds, and report root cause analysis
Communicate issues and technical roadblocks effectively
Working closely with the customer for the HCM track for various requirements
Configure and present customized demonstration to address Customer specific requirements
Develop and maintain solution expertise, knowledge of developments and new releases in the HCM SaaS solution area
Essential Qualification and Education: Minimum Bachelor’s degree in computer science, computer engineering, or related field or equivalent work experience Oracle certification preferred
5+ years of work experience with Oracle Fusion
Must have HCM Cloud Skills (Core HR, Recruitment Cloud ORC, Benefits, Talent Management)
Excellent interpersonal, communication, organizational, and time management skills
Must have strong technical skills background including
HCM Data Loader, HSDL, HCM Extracts, Fast Formulas, Oracle SQL, OTBI, OBIEE, BI Bursting Reports.
Self-starter, works independently with minimal supervision, is proactive, and learns quickly
Desired Competencies (Technical/Behavioral Competency) Must Have:
Client Facing Experience, Exposure to Implementation projects
Experience with various aspects of Oracle HCM implementation including requirements gathering, fit or gap analysis, functional design development, user acceptance testing, training and deployment activities
Good to have:
Knowledge on HCM Rest API
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