About the role
Pay: $17.00 to $20.00 per hour
Description The Elizabeth Layton Center is seeking a Medical Records Specialist to join our Operations team in Ottawa, KS. If you thrive in a vibrant, supportive, and inclusive work environment, this is the opportunity you’ve been looking for! Who we are: Elizabeth Layton Center (ELC) is honored to be designated a Certified Community Behavioral Health Clinic (CCBHC), with locations in Ottawa and Paola, KS. CCBHCs offer a model of care focused on accessible and integrated behavioral health services. Our vision is to be recognized as the provider of choice for coordinated physical and behavioral health services in the communities we serve. ELC specializes in working with underserved populations to meet the growing needs unique to their situation and life experiences. What we offer: Competitive compensation A comprehensive benefits package Generous paid time off Wellness resources to support your well-being A collaborative, supportive team environment Ongoing opportunities for professional growth A healthy work-life balance Summary: The Medical Records Specialist/Receptionist is responsible for maintenance and distribution of clinical documentation for Elizabeth Layton Center, as well as greeting, directing and assisting clients and visitors in a manner ensuring efficient patient flow and quality customer services. May require occasional travel.? Position reports directly to the Director of Operations. Major
Job Responsibilities: Maintains clinical records including sending out and receiving information
Verifies that all authorizations for communication are completed appropriately for the exchange of information
Enters/verifies information related to new clients and completes new client accounts in electronic medical record
Provides back-up coverage for the Intake Coordinator, helping new clients with needs around first appointments at ELC
Provides back-up coverage for reception and phones daily
Provides evening reception coverage one evening per week and/or as assigned
Provides customer service to identify and resolve billing questions or concerns
Coordinates with the Billing Department to relay account information as needed
Maintains confidentiality of all appropriate employee and client information
Answers and directs incoming phone calls to support front desk staff
Tracks and follows the process for medical records destruction as appropriate
Completes required trainings as assigned
Performs other duties as assigned by the supervisor or designee
Complies with ELC policies and procedures
ELC is an
Equal Opportunity Employer (EOE)
and considers all applications irrespective of race, marital status, sex, age, skin color, religion, nationality, veteran status, disability or any other characteristic protected by law. Take the next step toward a bright future – apply today and become part of a team where your contributions truly matter!
Requirements
Education and/or Experience:
High School Degree or equivalent
One year of previous clerical or general office experience or required
One year of previous computer, typing and data entry experience required
One year of previous customer service experience required
Any combination of job related experience and/or training which would produce the required knowledge, skills and abilities
Ability to pass all required background checks
Knowledge, Skills, and Abilities:
Ability to perform multiple tasks accurately, effectively and in a timely manner
Knowledge of the procedures and policies of the assigned department
General knowledge of modern office practices and procedures
Ability to maintain complex file systems
Ability to understand and follow oral and written instructions accurately
Ability to operate a computer, multi-line telephone switchboard and other general office equipment
Ability to establish and maintain effective working relationships with other
employees, officials and the public
Ability to safely perform major job responsibilities with or without reasonable accommodations
Ability to remain calm and courteous in a fast-paced and challenging office environment
Ability to travel to different office locations on occasion
Ability to lift and carry up to 25lbs