HR Shared Service Representative

HR Shared Service Representative
The Company
Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.
Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions.
Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe.  We hope you’ll visit our website and learn more about Zurn Elkay at zurnelkay.com.
If you’re ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!
If you are a current employee, please navigate
here
to apply internally.
The HR Shared Services Representative serves as the first point of contact for employee assistance and information. Obtains and provides requested information or takes appropriate action to resolve, refer, or escalate issues in accordance with company and HR policies and procedures. This function works closely with the field HR teams, employees and management. This position also supports the HR department in the administration of assigned transactional work.
In partnership with the Shared Services team, completes assignments in areas such as: HR system data entry, Onboarding, Off-boarding, and Benefits.
Professionally and accurately responds to written and oral inquiries from employees, managers, and HR partners regarding HR questions, policies, issues, and status changes. This will include telephone, chat, e-mail and drop-in face-to-face interactions.
Handles all aspects of pre-employment onboarding, including background check and drug screening process; I9 completion; new hire paperwork; and communications with candidate, management, and HR partner.
Conducts new employee orientation via TEAMS or in person.
Manages Workday workflows employee changes, employee updates, tuition reimbursement requests, termination documents, service award program, unemployment requests, and report running.
Data entry into HR system for Canada all employee-related changes, including performing mass uploads and data audits.
Interfaces with Human Resource Partners, HRIS, Compensation, Benefits, Payroll, IT, and various levels of Management to assist in the administration and support of employee issues and problems.
Quickly and accurately resolves cases in a professional, sensitive, customer-focused manner in accordance with company policies and procedures.
Updates team SOPs and works to identify process improvement
opportunities.
Responsible for the employee file
maintenance.
Maintains high degree of
confidentiality.
Performs other duties as
requested.
QUALIFICATIONS:
Bachelor’s Degree required.
2+ year of Human Resource
experience.
Experience with HR system data entry and basic
reporting.
Knowledge of various areas of human resources including benefits, employment, pay-related practices/process, compensation and company policies and procedures.
Excellent communication and customer service
skills
.
Ability to work with a diverse group of employees and
individuals.
Strong attention to detail and ability to maintain data
quality.
MS Office Suite
experience.
Total Rewards and Benefits
Competitive Salary
Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
Matching 401(k) Contribution
Health Savings Account
Up to 3 weeks starting Vacation (may increase with tenure)
12 Paid Holidays
Annual Bonus Eligibility
Educational Reimbursement
Matching Gift Program
Employee Stock Purchase Plan – purchase company stock at a discount!
**THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.**
E
qual

Opportunity Employer – Minority/Female/Disability/Veteran