About the role
Overview
Opportunity: Banquet Captain
Assist leading banquet staff during assigned functions, ensuring colleagues perform in accordance with established guest service standards. Set up banquet rooms, serve food and/or beverages, and help lead the staff at the direction of management.
Your Growth Path
Assistant Banquet Manager – Assistant Restaurant Manager – Banquet Manager
Your Focus
- Check Banquet Staff’s Event Orders to ensure that all information is accurate.
- Set up banquet room as instructed by management, and check room set-up to see that Banquet Event Order directions are completely followed.
- Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet.
- Replenish beverages and food items as necessary, and check with guests for overall satisfaction.
- Act as point of contact for group representatives when management is not present.
- Communicate all Banquet Event Order changes to catering or convention services office and affected departments.
- Coordinate with banquet colleagues on set-ups, changes and time schedules for all functions.
- Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
- Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
- Help with management to ensure that proper liquor controls are in use.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Your Background and Skills
- High School diploma or equivalent preferred.
- Previous banquet experience required.
HHM Hotels Benefits and Perks
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work Environment and Context
Work schedule varies and will include working on holidays and weekends.
Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.