About the role
Overview
Opportunity: Director of Sales – Task Force
As a Task Force Director of Sales, you will step into various properties to lead sales teams and provide critical short-term and long-term coverage. You’ll thrive in a fast-paced, results-driven environment, quickly adapting to the unique needs of full-service, luxury, select-service, and boutique properties within the HHM Hotels industry-leading branded and independent collections.
Your Focus
Team Leadership
Interview, select, train, and coach associates to ensure they excel in brand standards while living HHM core values.
Strategic Planning
Use internal and external data to develop comprehensive plans that capture all business segments.
Business Intelligence
Understand sales processes to support corporate goals and enhance overall customer value.
Revenue Growth
Identify customer requirements and craft compelling offers that increase the hotel's revenue share.
Performance Monitoring
Track sales team objectives and implement corrective actions to stay aligned with the annual marketing plan.
Goal Achievement
Drive the hotel toward annual revenue targets established in the budget.
Account Management
Maintain and grow relationships with key accounts to boost customer satisfaction and loyalty.
Expert Negotiation
Use professional sales techniques to secure the best possible terms for both the customer and the hotel.
Sales Execution
Articulate the unique benefits of each property to successfully close sales opportunities.
Marketing Maintenance
Manage a current marketing plan with specific, measurable initiatives for every business segment.
Professional Mentorship
Model elite selling techniques and commit to the ongoing development of your team and yourself.
Effective Communication
Develop oral and written presentations that clearly convey recommendations and conclusions.
Market Presence
Travel locally during assignments to conduct outside calls, promote the property, and analyze the competition.
Your Background and Skills
Education
Four-year college degree required; advanced coursework in business, marketing, or communications is a plus.
Experience
Previous hotel sales experience is required; operations experience is preferred.
Brand Expertise
Familiarity with Marriott and Hilton systems is a significant advantage.
Marketing Savvy
Proven experience in public relations and community marketing.
Technical Proficiency
Skilled in Microsoft Excel, Word, Delphi, and access database tools.
HHM Hotels Benefits and Perks
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work Environment and Context
- Travel: Extensive travel to hotels throughout the United States is required.
- Schedule: Work schedules vary and will include some holidays and weekends based on project needs.
- Physical Requirements: Ability to sit for extended periods, lift up to 10 pounds, and operate a keyboard.
- Mobility: Moderate travel between hotel properties and client locations is expected.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble – Own It