About the role
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an
Exit Booth Agent
. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.
This pay for this position starts at $19.00 / hour, with a ll hours worked between 8:00pm – 3:00am paid at an additional $1.00/hour shift differential.
This Full-Time position is located at National/Alamo servicing TF Green Airport, located at 700 Jefferson Blvd, Warwick, RI 02886.
Fantastic Benefits & Perks, which include
Generous Paid Time Off
Paid Holidays
Paid Volunteer Day
Employee Rental discounts & vehicle purchase discounts which extend to Friends & Family
Retirement savings plan including 401k with matching profit sharing
Training and development
Education assistance
Medical & Prescription Coverage
Dental Coverage
Vision Coverage
Flexible Spending Accounts
Health Savings Accounts
Life Insurance
Long Term Disability
Employee Assistance Programs
PerkSpot Discounts
Travel Assistance
Schedule
Thursday - Monday: 4:00pm - CLOSE
Tuesday/Wednesday: OFF
Responsibilities
We are hiring now for immediate openings. Responsibilities include:
- Prepare all rental documents accurately and completely
- Verify car information and VIN number for security and car control
- Provide additional service to Emerald Aisle members by offering our refueling option
- Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
- Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers
- Provide all customers with undivided attention while assisting them at the exit booth
- Make eye contact and greet all customers; thank customer at the conclusion of all transactions
- Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
- Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years old
High School Diploma or G.E.D. required
- Must have a minimum of 1 year prior customer service, retail, or administrative support experience
- Must have a valid US driver's license
- Must have no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- No drug or alcohol related incidents on driving record in the past 5 years
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Apart from religious observation, must be able to work up to 40 hours a week and work the following shift/schedules:
Thursday - Monday: 4:00pm - CLOSE