About the role
Description
Primary Job Duties
- Leads and manages the day to day operations of Restaurant and Bowling Lanes service, ensuring all service and product standards are exceeded.
- Meets regularly with the culinary, restaurant, and group services department managers for quality guest product and service alignment.
- Supports all F&B departments in the achievement of their financial and operational targets.
- Oversees the selection, training and development of all restaurant team members to ensure timely recruitment and career growth.
- Promotes development through well planned cross training programs.
- Approves and finalizes all Restaurant department schedules as initiated by the department supervisors.
- Ensures the implementation of standards in guest service and constantly seek ways to improve product and service as well as increase volumes and profits
- Consistent maintenance and refinement of service and bar/beverage standards through supervisor team.
- Collaborates with the bar supervisors and bartenders in refinement of successful seasonal bar menu turns and drink specials.
- Assures consistent maintenance of F&B systems and control procedures in all restaurant operations.
- Reviews all purchase requests for the restaurant before submitting to GM/AGM for approval.
- Implements effective control of F&B, labor and operating expenses within the restaurant department.
- Ensures all F&B operations meet sanitation and safety compliance for FOH.
- Consistently offers professional, friendly and engaging service to guests and team members.
Requirements
Physical Requirements
- Standing for long periods of time with frequent bending and turning
- Must be able to lift 40 lbs
- Ability to work in a fast-paced environment
- Ability to withstand extreme hot/cold temperatures
Standard Company Expectations
- Goes beyond the normal expectations without compromising the company mission, vision and values.
- Demonstrates the ability to be courteous and accountable in all situations.
- Responding to guests’ special requests in a courteous and accountable fashion.
- Monitors the consistency of the product provided to all guests.
- Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
- Cooperates with all team members when assigned additional tasks and listens to others with compassion.
- Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
- Maintains uniform standards.
Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire. The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.