About the role
Description
We are seeking a Software Quality Assurance Analyst to ensure the delivery of high-quality, reliable, and user-centered software across web, mobile, and API platforms. This role blends advanced testing expertise with disciplined execution in a hybrid consulting and product environment.
You will partner with product managers, developers, and stakeholders to define testing strategies, identify risks early, and ensure product increments meet functional, usability, and user acceptance expectations. This role requires strong independent judgment, an end-user mindset, and the ability to operate effectively in fast-paced, iterative development cycles.
This position operates across both evolving product initiatives and client-facing consulting engagements. Success in this role requires applying structured testing discipline and leveraging AI-enabled tools to improve testing efficiency, coverage, and insight.
Requirements
Test Strategy, Usability, and User Acceptance
Design, develop, and execute advanced test plans and test cases across web, mobile, and API platforms
Demonstrates strong user-centered judgment by independently identifying edge cases, usability risks, and real-world scenarios beyond defined acceptance criteria.
Ensure comprehensive functional, regression, integration, and user acceptance coverage.
Apply extensive knowledge of usability principles to evaluate user flows, clarity, accessibility, and overall experience
Lead and support User Acceptance Testing efforts, ensuring delivered solutions meet real-world user expectations and business requirements
Collaborate early in the development lifecycle to identify quality risks and usability gaps
Prioritize testing efforts based on risk, business impact, and user exposure.
Defect Management and Quality Ownership
Report, track, and assist in resolving defects using test and bug tracking tools
Perform detailed defect analysis, including root cause investigation
Ensure acceptance criteria are met and that delivered features align with intended outcomes
Maintain clear, structured documentation of test results and findings
Agile and Iterative Delivery
Actively participate in Agile ceremonies, including sprint planning, standups, reviews, and retrospectives
Align testing efforts with rapid, iterative product cycles
Support release readiness and post-launch validation
AI-Enabled Testing and Continuous Improvement
Leverage AI tools to generate test scenarios, identify edge cases, and expand regression coverage
Use AI-assisted analysis to detect defect patterns and highlight high-risk areas
Accelerate exploratory testing, usability validation, and documentation workflows through AI-enabled tools
Continuously refine QA processes to improve efficiency, coverage, and repeatability
Experience That Will Help You Succeed
5–8 years of software quality assurance or advanced QA experience
Extensive experience with usability evaluation and User Acceptance Testing
Strong experience with web, mobile, and API testing
Experience operating in fast-paced, iterative product environments
Experience working within consulting or client-facing delivery models
Advanced understanding of the Software Development Life Cycle and Software Testing Life Cycle
Experience with risk-based testing approaches
Experience with test case management and defect tracking tools
Knowledge of SQL and ability to perform data validation
Strong written and verbal communication skills