Broiler Field Service Technician

Broiler Field Service Technician Job Description

Job Title: Broiler Field Service Technician
Department:
Live Operations
Reports To:
Director of Live Operations
FLSA Status:
Exempt
Location:
Richmond, Crewe, Goochland areas
Work Arrangement:
Farms and onsite locations
Shift / Schedule:
Full-time
Travel Requirements:
Regular local travel to farms and company facilities as needed
Employment Type:
Full-time
Role Overview / Purpose and Scope
The Broiler Field Service Technician serves as a technical resource for Farmer Focus growers by providing guidance and support related to poultry production, farm facilities, equipment, medication programs, and operational practices. This role uses knowledge of poultry farming, hatchery operations, processing, and production standards to help farmers improve flock health, production efficiency, product quality, and compliance with company and cooperative agreement requirements.
The Broiler Field Service Technician plays an important role in supporting grower relationships, animal health, production performance, continuous improvement, and the delivery of quality poultry products. This position requires strong communication, problem-solving, technical, and relationship-building skills, as well as the ability to travel to farms and work effectively with farmers, management, laboratory personnel, and internal teams.
Key Responsibilities

Inspect farms for compliance with contract and cooperative agreement standards.
Advise farmers regarding development programs and best practices that support quality poultry production.
Tour farms to inspect facilities, equipment, sanitation, and operational efficiency.
Examine chickens for evidence of disease, flock health concerns, and growth rate.
Evaluate the effectiveness of medication and feeding programs.
Recommend changes in facilities, equipment, medication, or farm practices to improve production.
Inform farmers of new procedures, techniques, government regulations, company standards, and association production standards.
Support farmers in upgrading farms and meeting applicable requirements.
Recommend laboratory testing of diseased chickens, feed, supplements, or other samples as needed.
Gather samples and transport them to the plant laboratory for analysis when required.
Report farm conditions, laboratory test results, recommendations, farmer feedback, and farmer efforts to management.
Initiate corrective, preventive, and continuous improvement opportunities.
Actively participate in developing, implementing, and verifying corrective and improvement actions.
Enter production and downtime information accurately and timely.
Build and maintain effective working relationships with farmers, internal teams, management, and other stakeholders.
Operate company-provided vehicles or personal vehicles for work-related business as required.
Follow all safety rules and instructions, including wearing and using appropriate personal protective equipment.
Participate in company training programs and make every effort to learn, develop, and upgrade skills required for the role.
Participate on the audit team or safety committee as needed.
Perform all other related duties as assigned by management.

Compensation: $50,000 - $65,000
Benefits:
Farmer Focus offers a competitive total rewards package designed to support team members’ health, financial well-being, and professional growth. Available offerings may include weekly payroll, paid time off and sick leave, semi-subsidized medical coverage, dental and vision plan options, a 401(k) plan with company match, HSA and FSA, education reimbursement opportunities, employee assistance programs (EAP), and internal learning, development, and career growth programs.
All benefits, programs, and offerings are subject to eligibility requirements, plan terms, and company policies, and may be changed, amended, or discontinued by Farmer Focus at any time.

Qualifications

High school diploma or equivalent required.
Any combination of experience, education, and training that provides the required knowledge, skills, and abilities for the role.
Knowledge of poultry farming, broiler production, hatchery operations, processing, or related agricultural operations.
Ability to inspect farm facilities, equipment, sanitation, flock health, and production practices.
Ability to communicate effectively in both oral and written communication.
Proficient skills in reading, writing, and speaking the English language.
Ability to read, analyze, and interpret general business procedures, work instructions, training materials, and professional documents.
Proficient PC skills, including Microsoft Word, Excel, SMART devices, and internal company programs or applications.
Proficient math skills, including addition, subtraction, multiplication, division, common fractions, and decimals.
Strong attention to detail.
Effective problem-solving and resolution skills.
Ability to exercise good judgment.
Demonstrated customer service skills.
Ability to relate effectively and tactfully with all levels of the organization, farmers, and external stakeholders.
Proactive team-building and relationship-building skills, including the ability to work individually and as a team member.
Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
Ability to adapt effectively to workplace changes and new job duties and responsibilities.
Valid driver’s license, clean DMV record, and current vehicle registration when using a company-provided vehicle or personal vehicle for work-related business.
Ability and willingness to work safely, including wearing and using appropriate personal protective equipment.
Ability to perform the essential functions of the role with or without reasonable accommodation.

Preferred Qualifications

Bachelor’s degree in poultry science, animal science, agriculture, business, or a related field.
Prior broiler field service, live operations, poultry production, grower relations, hatchery, farm management, or processing experience.
Experience inspecting poultry farms or supporting growers with production, flock health, equipment, facilities, or compliance matters.
Experience collecting samples, recommending lab testing, or interpreting production and flock performance information.
Experience supporting corrective actions, preventive actions, audits, safety committees, or continuous improvement initiatives.
New team members must be able to pass a drug, alcohol and background screening post-offer and prior to the start of their employment. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of their third day of work.

Work Environment, Physical Demands, and Travel

Work is conducted primarily in a field-based environment, including poultry farms, company facilities, office settings, and other work locations as needed. This role requires regular travel to farms and may require operating a company-provided vehicle or personal vehicle for work-related business. This position regularly requires use of a telephone or cell phone, computer, keyboard, SMART devices, email, and other communication tools. The team member may be required to stand, walk, and sit for extended periods of time. The role may also require stooping, bending, kneeling, lifting, reaching, and physically moving light equipment or supplies from one place to another. This position requires the essential use of hands, speech, eyesight, and hearing. Vision requirements include close vision, distance vision, peripheral vision, depth perception, the ability to adjust focus as needed, and color vision. This position requires fine hand and finger dexterity and may require lifting up to 50 pounds on a regular basis. The noise level for this work environment is typically low to moderate but may vary depending on farm, facility,