About the role
Position Title Branch Banking - Leader
Location Oxford, MI 48371
Job Summary
A Branch Banking Leader coaches a high-performing branch team to meet and exceed performance targets by teaching, training, and modeling sales behaviors while ensuring operational excellence. In addition, this role has a large focus on coaching to sales, revenue growth, and operational integrity with a focus on successful sales and client experience behaviors while delivering high level of client service.
Job Responsibilities: JOB RESPONSIBILITIES
Business Performance : Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits loans, and non-interest income). Actively seek and deliver the right client introductions to the right team member (s) to achieve growth targets and execute successful sales initiative . Uses independent judgement and discretion to make sound financial decisions.
Sales Leadership and Coaching : Create and execute business development, actively support execution of partner produced sales and branch initiatives. Provide training/development/coaching to branch teams on mission and how to effectively engage to deliver on targets. Foster the right environment for branch teams and clients. Responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.
Client Experience : Deliver client engagement and education --using the tools and systems available. Foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose. Analyzes and resolves problems pertaining to branch operations and client satisfaction.
Risk Management : Foster a culture of disciplined risk management helping teams identify and mitigate reputational, regulatory, employee and client risks. Ensure team awareness, understanding and adherence to all applicable bank policies and regulations. Meet operational excellence standards.
Uses
independent judgement and discretion to make decisions.
May
- be r esponsible for
- t alent
- m anagement
- functions
including:
- employment,
- performance
- evaluations ,
- staff
- develop ment/training, disciplinary actions , s ucces sion planning
- and
- ensur ing
- all staff
- comply with
- compliance requirements.
ADDITIONAL
ACCOUNTABILITIES
Performs special projects, and
- additional
- duties and responsibilities as
- required .
- C onsistently adhere s
- to regulatory and compliance policies and standards linked to the job as listed
- and complete required compliance
- training .
Accountable to
- maintain
- compliance with applicable federal,
- state
- and local laws a n d regulations.
JOB REQUIREMENTS
Required Qualifications
Education level
required :
High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent . Minimum experience
required :
- 6+ Years
- of overall branch sales experience.
- Two ( 2)+ years in a leadership role.
Preferred Qualifications
Education level preferred
Undergraduate Degree (4 years or equivalent)
.
Job Competencies
- Creating Diverse and Cohesive Team.
- Education, Coaching and Mentoring.
- Prioritize Competing Demands.
- Drive for Results.
- Profit Discipline.
- Demonstrates a strong ability to build and
- maintain
- effective relationships with stakeholders by communicating clearly,
- engaging in proactive collaboration , and
- leveraging
- cross functional
- insights.
- Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
Builds
- trusted client relationships, whether internal or external, by
- identifying
- needs and delivering tailored solutions to enhance the overall client experience.
Fosters or
- supports
- a positive work culture and productive work environment, displaying
- importance
- of effective relationships with customers and stakeholders.
Physical demands (ADA)
No unusual physical exertion is involved .
Flagstar is an Equal Opportunity Employer We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank Pay Range $59,085.00 - $99,485.00