About the role
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!
The Heavy-duty Parts Specialist (Back Counter/Service) is a fast-paced environment that provides accurate first-class assistance to Technicians and Service Advisors in person and by telephone. Must have strong verbal and writing skills with the ability to communicate fluently. Familiarity with the automotive/heavy-duty industry to accurately answer questions and satisfy all needs and requirements.
DUTIES & RESPONSIBILITIES
Order parts with local parts dealers and OEM Dealerships.
Have strong communication skills
- Attend to all service technicians and service advisor's parts work orders
- Provides clear and accurate estimated time of arrival and any additional information with regard to special-order parts
- Ensures special orders are promptly received and notify internal and external customers accordingly
- Secures return parts, properly tags and sorts parts, and promptly returns to source
- Team-oriented with an energetic positive attitude skill but also be self-motivated to consistently deliver high quality service.
- Maintains parts storage area in a clean and well-organized fashion
EDUCATION & TRAINING
High school diploma or GED required; post secondary education or coursework desired
KNOWLEDGE & EXPERIENCE
- Parts-provisioning experience in automotive repair environment.
- Strong computer and internet skills (multiple platforms)
SKILLS & ABILITIES
- Unrestricted driver's license and clean driving record
- Strong communication, presentation, and writing skills
- FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.