Laundry Lead

Compensation: $20.00 per hour

LAUNDRY LEAD

Job Summary

Responsible for leading laundry operations, including washing, drying, folding, and distribution of linens to ensure all facilities are consistently stocked and guest-ready. This role leads laundry staff to complete work efficiently, safely, and with excellent internal customer service.

Essential Duties and Responsibilities

• Operations & Facility Readiness

Lead daily laundry operations to ensure timely processing of linens for cabins, meeting spaces, and departments

Coordinate linen distribution, inventory levels, and par stock to support guest readiness

Support room turnovers and seasonal transitions through timely linen availability

Monitor and maintain organization of laundry workflow from intake to distribution

• Laundry Operations & Equipment

Operate and oversee washing, drying, folding, and sorting of linens and laundry items

Ensure proper use of chemicals, detergents, and equipment

Maintain cleanliness and organization of the laundry facility

Perform basic maintenance and troubleshooting of laundry equipment; report repair needs promptly

• Leadership & Team Coordination

Lead and support laundry staff in daily operations

Assign, prioritize, and monitor workflow to ensure timely completion

Provide training, guidance, and quality checks on linen standards and processes

Support high-demand turnover days and urgent operational needs

• Communication, Safety & Support

Communicate clearly with housekeeping, accommodations, and other departments regarding linen needs and priorities

Report equipment issues, supply needs, and operational concerns through proper channels

Ensure safe work practices, including proper handling of chemicals and equipment

Maintain organized workspaces, inventory areas, and supply rooms

Provide excellent internal customer service to staff and departments

Support staff spiritual life activities and perform other duties as assigned

EDUCATION and/or EXPERIENCE REQUIRED

• High school diploma or equivalent
• 1-2+ year experience in housekeeping or Laundry preferred.
• Previous leadership or team lead experience preferred.

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Uphold and support the Mission, Vision, and Core Values of Forest Home
• Demonstrate a growing faith, including the ability to pray with and for others; actively participate in staff spiritual life
• Maintain a professional attitude through performance, appearance, and demeanor
• Strong customer service skills with the ability to serve with integrity and alignment to organizational standards
• Self-starter with strong work ethic and ability to perform high-quality work
• Strong problem-solving, communication, and organizational skills
• Ability to lead with accountability and support while working both independently and as part of a team
• Regular, reliable attendance and ability to work flexible hours, including weekends and evenings
• Ability to lift up to 25 lbs regularly
• Valid driver’s license with the ability to safely operate company vehicles and maintain reliable transportation in all types of weather conditions.

Signed statement of faith

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with a disability to perform the essential functions.

While performing the duties of this job the employee is regularly required to stand, walk, sit, and requires sufficient hand, arm, and finger dexterity to operate office machines. Requires mild physical work; some lifting, pushing, or pulling of objects over 50 pounds. Requires visual acuity to read words and numbers and speaking and hearing ability sufficient to communicate in person or over the phone.

ADA

The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. This job description will be reviewed periodically as duties and responsibilities change with business necessity.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work involves moderate exposure to unusual elements such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors. The noise level in the work environment is usually moderate but can be loud at times.

FOREST HOME EMPLOYMENT STATEMENT

: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. All terms and conditions of Forest Home’s at-will employment, duties, and responsibilities are subject to the Forest Home Employee Handbook.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Forest Home not to discriminate on the basis of race, color, national origin, sex, age or disability in admission and access to, or treatment or employment in its program or activities, as required by section 504 of the Rehabilitation Act of 1973, as amended, the American with Disabilities Act, as amended (to the extent applicable to the Ministry), Title IX of the Educational Amendments of 1972, as amended, Title VII of the Civil Rights Act of 1964, as amended, and the Age Discrimination Act of 1975, as amended, and their implementing regulations. As a religious institution, Forest Home is permitted and reserves the right to prefer employees or prospective employees on the basis of religion.

FOREST HOME CORE VALUES

Surrender to Christ (Romans 12:1-2)

Abide with the Lord daily through study of His Word and prayer

Surrender to the Lord daily through obedience to His Word

Worship the Lord with the Forest Home Community

Commit to grow in your faith through regular attendance at a local church

Prioritize God, Family, and Work appropriately

Be prepared to share your testimony with staff or guests

Walk in Biblical purity (1 Timothy 4:12) by rejecting one’s sinful nature

Love (I Corinthians 13)

Display the fruit of the Spirit: love, joy, peace, patience, kindness, goodness, faithfulness, gentleness, self-control (Galatians 5:22)

Be respectful to others

Demonstrate compassion

Serve (Philippians 2:3-11)

• Give generously to God and others through time, talent and treasure
• Seek to put others’ needs above your own
• Demonstrate humility in both spirit and deed
• Actively look for ways to serve

Walk in Integrity (Titus 2:11-12, Proverbs 4:23-27)

• Show loyalty to others, even when they are not present
• Do the right thing, even when others are not present
• Extend trust and seek to believe the best in others
• Ask for forgiveness quickly when necessary
• Be truthful and transparent with others

Strive for Excellence (Colossians 3:23-24)

Demonstrate accountability with time and resources

Request and receive training

Desire to improve, and challenge others to do the same

Commit to exceeding guest expectations

Refuse mediocrity

Engage in Community (I Thessalonians 5:11-13)

• Seek first to understand before being understood
• Communicate clearly, empathetically and respectfully
• Work through conflict Biblically (Matthew 18-15-17)
• Participate in intentional and purposeful community activities
• Partner with teammates for the goal of unity and team effectiveness
• Play and appreciate “campy” fun
• Faithfully pray for one another

Innovate (Ephesians 3:20-21)

Dream Big

Proactively seek solutions

Think outside the box

Dream, plan and execute new ideas

Acknowledge and trust that all things are possible through Jesus Christ our Lord (Matthew 19:26)