About the role
About the role
Office Manager | New Location
Forest Family Dentistry is preparing to open our newest location, designed to provide an elevated, fee-for-service dental experience centered around personalized care, meaningful relationships, and exceptional service.
We are looking for an experienced Office Manager who is friendly, compassionate, outgoing, and excited to help build something new. This leader will play an important role in establishing the culture of the office, developing a strong team, and ensuring every patient feels welcomed, valued, and cared for from the moment they walk through our doors.
What You’ll Do
Lead the daily operations of the practice and create a positive, collaborative environment for the entire team
Build, support, and develop a high-performing team through thoughtful hiring, onboarding, coaching, and performance management
Create an elevated patient experience rooted in hospitality, compassion, attention to detail, and personalized service
Build lasting patient relationships and address questions or concerns with professionalism, confidence, and care
Help patients understand their treatment and financial options through clear, comfortable conversations
Monitor practice performance, key metrics, scheduling, case acceptance, collections, and overall productivity
Identify opportunities to improve workflows, efficiency, patient retention, and practice growth
Oversee front-office systems, team schedules, supplies, equipment coordination, and other non-clinical operational needs
Partner with doctors and leadership to bring the vision for this new location to life
The Right Person for This Role
You are someone who genuinely enjoys connecting with people. You understand that an elevated experience is not about being formal or transactional. It is about anticipating needs, paying attention to the details, and making every person feel important.
You are a confident leader who can hold others accountable while remaining approachable and compassionate. You are comfortable taking ownership, solving problems, and helping a new team grow together.
Qualifications
At least three years of dental experience preferred
Previous team leadership or staff management experience required
Strong understanding of dental terminology, treatment planning, and ADA coding
Experience with patient service, scheduling, financial discussions, and front-office operations
Knowledge of dental insurance and benefit coordination
Strong computer and organizational skills
Open Dental experience preferred
Understanding of HIPAA regulations and patient information management
Excellent communication and relationship-building skills
Why Join Forest Family Dentistry?
The opportunity to help launch and shape a brand-new location
A supportive, collaborative, and people-centered culture
Competitive bonus opportunities
Medical, dental, and vision insurance
Paid holidays and paid time off
401(k)
Opportunities for professional development and continued growth
If you are passionate about leadership, hospitality, and creating memorable patient experiences, we would love to meet you.
About Forest Family Dentistry
Forest Family Dentistry is a privately owned general dentistry practice that opened in 2013. Forest Family Dentistry has 5 locations throughout the Austin area.