About the role
Description
Fortis Property Management
Job Title: Assistant Community Manager/Leasing
Weekly Hours: Full-Time (Hourly)
Property Location: Ventana at the Lake
Property Type: Conventional
Position Overview:
We are seeking an Assistant Community Manager to help oversee and optimize operations. In this role, you will work closely with the Community Manager to drive profitability, protect stakeholder investments, and ensure an exceptional living experience for our residents. Key responsibilities include resolving resident concerns, managing accounts receivable and payable, and maintaining accurate records in Yardi.
Why Join Fortis Property Management?
At Fortis, our success is built entirely on the talent and dedication of people like you. We pride ourselves on cultivating a team of thoughtful, innovative, and driven professionals. To reward your hard work, we offer a highly competitive commission and bonus structure. We are deeply committed to your professional growth, actively promoting from within because we believe the leaders of tomorrow are working with us today.
Essential Job Functions/Core Duties:
Financial
Assist in the preparation of the annual operating budget
Collect all rents and other incomes while controlling property expenses within the guidelines of the budget
Ensure all bank deposits are made in accordance with Company policy and procedures
Process all invoices on a weekly basis and submit them to the Accounting Department in a timely manner and with all required paperwork (after approval of the Community Manager)
All on-site accounting functions
Collect and process all payroll for the community
Leasing & Resident Experience:
Oversee leasing activities including tours, applications, approvals, and move-ins
Maintain strict compliance with Fair Housing laws, local regulations, and corporate leasing policies.
Resolve resident concerns and conflicts with a professional, diplomatic, and solutions-oriented approach.
Drive community occupancy by executing targeted marketing campaigns, promotional activities, and outreach to attract qualified residents.
Conduct regular market surveys and analyze local competitor trends to optimize positioning and pricing strategies.
Deliver exceptional customer service to foster positive relationships and enhance resident retention.
Maximize rental revenue by skillfully negotiating new lease agreements and renewals at optimal market rates.
Manage legal and eviction proceedings efficiently and in full accordance with local laws when necessary.
Staff Relations and Administration
Manage the property independently when the Community Manager is off-site.
Follow and implement Fortis Properties Management policies consistently.
Maintain full technical literacy in all internal computer systems and software
Compliance & Risk Management:
Ensure compliance with Fair Housing, ADA, OSHA, EPA, local housing laws, and company policies
Maintain accurate records, reports, and leasing documentation
Risk Management adherence
Other duties as needed or required
Supervision Received:
The Assistant Manager will report to the Community Manager and/or Regional Property Manager.
Supervision Exercised:
The Assistant Manager will coordinate with the Community Manager to supervise all on-site Associates and all outside contractors employed by Fortis Property Management to work at their community.
Qualifications & Skills:
Education
Two- or four-year college degree preferred
High School graduate or equivalent
NALP, CAM designations preferred
Experience
Minimum of 1-3 years multi-family property management.
Strong marketing and sales background
Accounting system functions
Proficiency with property management software (Yardi, RealPage, MRI, AppFolio)
Computer skills to include Microsoft Office (Word, Excel)
Physical & Work Requirements:
Ability to walk the property and climb stairs
Flexibility to work weekends and extended hours as needed
Special Skills
Ability to successfully interact with people
Organizational skills
Strong communication skills both orally and written
Good decision-making ability
Professional image
Bilingual (English/Spanish) a plus
Benefits (Full-Time Employees Only) Competitive compensation based on experience and qualifications Medical, Dental, and Vision Insurance Health Savings Account (HSA) options 401(k) retirement plan (eligibility per company policy) Paid Time Off Company-paid Holidays Professional development opportunities Career advancement within a growing organization Disclaimer This job description is not intended to be all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice. The Company provides reasonable accommodations in accordance with the Americans with Disabilities Act (ADA). This Property Management Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.