Outreach & Diversion Specialist

Compensation: 20.77

Job Summary
Develop and deliver street outreach, community engagement, and diversion services throughout assigned service
areas.

Key Roles & Responsibilities Street Outreach | Crisis Intervention | Community Collaborations | Assessment of Service Needs Data & Documentation

What You Will Do

• Deliver progressive engagement services to participants in the identified service area.
• Conduct street outreach in assigned service areas to best understand homeless population and provide intervention.

Develop and

• maintain
• local partnerships with housing service providers, crisis centers, hospitals, and other programs to
• assist
• in
• quick access to these services.
• Coordinate diversion efforts in assigned service
• area .
• Apply knowledge of landlord/tenant rights and responsibilities to educate participants of their rights and responsibilities.
• Provide service assessment, crisis counseling, and access to housing programs to callers on our crisis line.
• Support the efforts of all programs / services in navigating housing options and resources for those affected by homelessness.

Comply with

• data tracking
• & documentation
• requirements.
• Represent FOF at community and program development meetings as assigned.
• Conduct follow-up with clients we serve who are currently
• living on the streets
• to continuously provide resources.

How You Will Succeed

:

People First- When you exhibit people first, you show genuine care/concern for the well-being and success of others and act accordingly to support/uplift them.

Discover & Do-

When you

exhibit

discover and do, you take action to solve problems, improve functionality and make things happen.

Equity and Inclusion-

When you exhibit equity and inclusion you foster an environment where all people feel welcome, valued and that they can contribute their unique talents and experiences .

Grit - When you

exhibit

grit
 you work to achieve excellence and continuously improve, even in the face of challenges and adversity
.

Understand, align with and practice under the following philosophies/models: Housing First Model, Trauma-Informed Care, Client-Centered Approach, Harm Reduction, and Low-Barrier Shelter.

Believe in our 10-year vision: Everyone has a home.

Believe in our mission: We are ending homelessness by leading with the Housing First approach, driving systemic change through strong community partnerships, and providing individualized support that prioritizes client choice.

Understand the 6 components of the Entrepreneurial Operating System (EOS).

Job Qualification and Competencies

Must

• demonstrate
• ability
• to organize,
• prioritize
• and plan work to meet deadlines.
• Ensure confidentiality is in place for all people FOF serves.
• Bachelor Degree in social work , psychology, related field OR combination of equivalent education and experience.

Previous

• experience in the following preferred: victim services, crisis intervention, housing programming, and/or case management.
• Ability to travel throughout the FOF service area to provide in-person advocacy services and to other locations within the state as necessary for training purposes.
• Ability to pass state, federal, and child abuse background checks.