About the role
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Cooper's Cut (Modern Steakhouse), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar)
Sommelier
Coopers Cut
Four Seasons Hotel London at Tower Bridge
At Four Seasons, exceptional dining experiences are created through expert knowledge, genuine hospitality, and attention to detail. At Coopers Cut, our modern steakhouse, the wine programme plays a central role in the guest journey, complementing premium cuts, exceptional ingredients, and refined service.
Four Seasons Hotel London at Tower Bridge is seeking a passionate and knowledgeable Sommelier to join the team at Coopers Cut.
About Coopers Cut
Coopers Cut is a contemporary steakhouse offering a contemporary dining experience centred on premium cuts, seasonal produce and a curated wine list. The 60-seat restaurant, complemented by a 12-seat private dining room, delivers an intimate yet refined atmosphere for fire-led dining, combining precision cooking with quality ingredients and a modern London sensibility.
The role
As Sommelier, you will be the ambassador of the restaurant's wine programme, guiding guests through the wine list and delivering personalised recommendations that enhance their dining experience.
Working closely with the Restaurant Management and Culinary teams, you will help drive beverage sales, ensure exceptional wine service, and contribute to the continued development of the restaurant's wine offering.
What you will do
Provide expert wine recommendations and food pairing guidance to guests
Deliver professional and engaging wine service throughout the guest experience
Maintain comprehensive knowledge of the wine list, beverage programme, and seasonal menu offerings
Support wine sales and contribute to achieving beverage revenue targets
Assist with wine stock management, inventory control, and cellar organisation
Ensure all wine service equipment is maintained to the highest standards
Support team training and share wine knowledge with colleagues
Stay informed on industry trends, emerging regions, and new producers
Build genuine relationships with guests and create memorable dining experiences
What we are looking for
Previous experience as a Sommelier within a luxury hotel, fine dining restaurant, or premium hospitality environment
WSET Level 3 or equivalent qualification preferred
Strong knowledge of global wine regions, grape varieties, and food pairings
Passion for wine, hospitality, and guest engagement
Excellent communication and interpersonal skills
Strong organisational skills and attention to detail
Commercial awareness and ability to drive beverage sales
Positive attitude and team focused approach
Good spoken and written English
Right to Work in the UK
What to expect
Full time position based on a 40 hour working week
Five shifts per week across a rotating schedule
Restaurant operation across lunch and dinner service
Flexibility required across evenings, weekends, and public holidays
What we offer
At Four Seasons Hotel London at Tower Bridge, we support passionate people who want to grow, lead and build long term careers within a world class luxury brand.
£45,000 annnual package inclusive of base pay and service charge
Structured 40 hour working week
Excellent training and clearly defined career development pathways
Strong internal progression opportunities across London and the global Four Seasons portfolio
Holiday entitlement increasing with service up to 33 days
Up to two paid Wellness Days per year
Company Sick Pay, increasing with service
Life insurance while on duty
Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
Complimentary meals while on duty in Pepys Cellar, our staff cafeteria, with refreshments available throughout the day
Discounted gym membership with City's Leonardo Hotel
Bupa Dental Cover and MediCash healthcare plans available
Enhanced maternity and paternity pay
Uniform with complimentary professional dry cleaning from day one
Season Ticket Loan and Cycle to Work scheme available from day one
Access to Wagestream for greater pay flexibility and discounts
Employee recognition programmes including monthly awards and events
Annual themed team events plus regular social, charitable and sporting activities
Join the team at Coopers Cut
If you are passionate about wine, enjoy creating memorable guest experiences, and are looking to develop your career within one of London's leading luxury hospitality brands, we would love to hear from you.
We look forward to receiving your application.