About the role
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.
Spa Therapist
Four Seasons Hotel London at Park Lane
At Four Seasons, wellness is about creating meaningful experiences that help guests relax, restore, and reconnect. Our Spa team delivers exceptional treatments and personalised care within one of London's most luxurious wellness destinations, overlooking Hyde Park in the heart of Mayfair.
The role
As a Spa Therapist, you will provide a range of traditional and innovative treatments designed to enhance wellbeing and create memorable guest experiences.
You will deliver massage therapies, specialist facials, and bespoke wellness treatments while ensuring every guest receives personalised care and exceptional service. Working within a luxury spa environment, you will help create an atmosphere of relaxation and wellbeing that exceeds expectations.
What you will do
Deliver a range of massage therapies, facials, and body treatments to the highest standards
Personalise treatments based on individual guest needs and preferences
Create memorable and meaningful wellness experiences for every guest
Recommend spa treatments, wellness programmes, and retail products confidently and professionally
Maintain exceptional standards of cleanliness, presentation, and hygiene throughout the spa
Build strong product and treatment knowledge to enhance the guest experience
Maintain accurate guest records and treatment notes
Work collaboratively with the wider Spa team to deliver seamless guest experiences
What we are looking for
Recognised beauty therapy or massage qualification such as NVQ Level 3, CIDESCO, CIBTAC, ITEC, VTCT, City & Guilds, or equivalent
Previous experience within a luxury spa, hotel spa, or premium wellness environment
Excellent understanding of guest care and five star service standards
Passion for wellbeing, spa therapies, and holistic treatments
Strong communication and interpersonal skills
Professional presentation and exceptional attention to detail
Ability to work effectively within a team environment
Strong organisational skills and a guest focused mindset
Good spoken and written English
Right to Work in the UK
What to expect
Full time position based on either a 32 or 40 hour week depending on preference
Flexibility required across weekdays, weekends, evenings, and public holidays
What we offer
At Four Seasons Hotel London at Park Lane, we support passionate people who want to grow, lead, and build long term careers within a world class luxury brand.
Excellent training and clearly defined career development pathways
Strong internal progression opportunities across London and the global Four Seasons portfolio
Holiday entitlement increasing with service up to 33 days
Company Sick Pay, increasing with service
Life insurance while on duty
Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
Complimentary meals while on duty in Zest, our staff cafeteria, with refreshments available throughout the day
Access to Wellhub for fitness, mindfulness, therapy, nutrition, and sleep support
Bupa Dental Cover or Bupa Cash Plan
Enhanced maternity and paternity pay
Uniform with complimentary professional dry cleaning
Season Ticket Loan and Cycle to Work scheme
Access to Stream for greater pay flexibility and discounts
Employee recognition programmes including monthly awards and events
Annual themed team events plus regular social, charitable, and sporting activities
Build your wellness career with Four Seasons
If you are passionate about delivering exceptional treatments, creating memorable guest experiences, and developing your career within a luxury spa environment, we would love to hear from you.
We look forward to receiving your application.