About the role
Location
This position is located at 146 Brick Lane, London, , E16RU United Kingdom
Role Summary
URBN’s Global Trade and Compliance department is seeking a Product Safety Specialist to help ensure we deliver safe, reliable products to our customers worldwide. In this critical role, you will champion regulatory compliance across the business, driving adherence to global standards with a specific focus on our EU and UK markets.
What You'll Be Doing
Regulatory Strategy & Compliance
Monitor Global Regulations
Track regulations in the EU, UK, and other key regions, advising leadership on business impacts and necessary compliance steps.
Manage Audits
Oversee the Regulatory Audit process to ensure EU/UK products and vendors comply with regional laws and URBN policies.
Drive Global Alignment
Collaborate with the US Regulatory Compliance team to ensure a unified, global approach to product safety.
Maintain Documentation
Keep Regulatory Guidelines and related compliance documents up to date.
Optimize Processes
Identify and implement efficiencies in UK/EU regulatory workflows.
Cross-Functional Collaboration & Education
Integrate Product Safety
Partner with buying, brand, and production teams to ensure safety is a priority throughout the design, development, and procurement processes.
Educate Stakeholders
Proactively inform vendors and internal teams about new laws, regulatory updates, and changes to URBN policies.
Benchmark Best Practices
Engage with industry peers to stay current on product safety trends and compliance approaches.
Issue Resolution & Risk Management
Address Safety Concerns
Analyse customer reviews to identify potential safety issues and partner with internal teams to resolve them swiftly and effectively.
Conduct Root Cause Analyses
Engage directly with vendors to investigate and correct product safety concerns.
Liaise with External Partners
Collaborate with third-party testing labs, legal counsel, and regulatory enforcement bodies to manage compliance requirements.
What You'll Need
Strategic Execution
Proven ability to think conceptually, plan, and execute projects while managing resources and driving business decisions
Organizational Excellence
Highly detail-oriented with the ability to prioritize personal workload and effectively delegate tasks in a fast-paced environment
Collaborative Leadership
A proactive team player skilled at building global relationships and solving problems with an open-minded, innovative approach
Expert Communication
Excellent written and verbal skills, with a specific talent for summarizing complex information for diverse audiences
Adaptability
Flexible and self-motivated, with a knack for identifying opportunities for improvement and pivoting as industry landscapes change
Technical Proficiency
High degree of proficiency with MS Office Suite (Word, Excel, PowerPoint, Outlook)
Industry Experience
Regulatory Compliance or Product Safety, ideally within the apparel or retail sectors
Strategic Track Record
Demonstrated success in developing and implementing comprehensive regulatory compliance programs and strategies
Technical Expertise
Deep knowledge of global product safety regulations, industry best practices, and emerging compliance trends
Analytical Rigor
Proven experience analysing complex regulations and third-party lab test reports to ensure product safety
Industry Networking
Well-versed in the key organizations and initiatives driving compliance within the retail and apparel space
The Perks
Work-life balance
-Flexible start and finish times
-Bring your dog to work
Wellbeing
- -Employees Assistance program to support with mental, physical and financial health
- -Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships
- -Private Medical Insurance
Employee Discount
-Up to 40% off at all URBN Brands!
Community
-One paid day to either volunteer or fundraise for a charity of your choice
Travel
-Cycle to work scheme
- Season ticket loan
Continued Development
-We offer structured support within the business alongside continued learning and development
#URBN #LI-MT1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.