About the role
Description
Overview for Recruiting
We are seeking a detail-oriented and highly communicative individual to join our team as a Closer. The ideal candidate will enjoy working closely with clients, possess superior customer service skills, and maintain a positive attitude. Proficiency with Microsoft Outlook is essential for this role, and experience with SoftPro Select is preferred. As a Closer, you will be a key member of our team, contributing to providing top-notch customer service and partnership to our clients.
Responsibilities
- Communicate extensively with lenders, realtors, mortgage clients, buyers, and sellers via email and phone.
- Work closely with clients to ensure a smooth closing process.
- Collaborate with team members to provide exceptional customer service and support.
- Review and finalize closing documents accurately and efficiently.
- Address any client inquiries or concerns promptly and professionally.
- Ensure all necessary paperwork is completed accurately and in a timely manner.
- Maintain confidentiality and adhere to all legal and regulatory requirements.
Requirements
Qualifications
- Transaction Management
-Ability to manage the entire closing process from start to finish
-Coordination of the various parties involved in the transaction
- Legal Compliance:
-Ensuring all aspects of the closing comply with relevant laws and regulations.
-Adhering to ethical standards and professional conduct.
-Real Estate Knowledge:
-Understanding of real estate law, including contract terms, title issues, and closing procedures
- Enjoy working closely with clients and providing superior customer service.
- A consistent positive attitude and ability to work effectively in a team environment.
- Proficiency with Microsoft Outlook.
- Preferred: Experience with SoftPro Select or similar closing software.
Core Competencies
- Attention to Detail: Ensuring all documents are accurate and complete.
- Reviewing contracts, deeds, and other legal documents for errors or discrepancies.
- Communication Skills: Clear and effective communication with clients, attorneys, real estate agents, and other stakeholders.
- Providing updates on the status of closings and addressing any concerns or questions.
- Customer Service: Providing exceptional customer service to clients throughout the closing process.
- Addressing client concerns and ensuring a smooth and positive experience.
- Time Management: Managing multiple closings simultaneously and meeting deadlines.
- Prioritizing tasks to ensure closings are completed on time.
- Problem-Solving Abilities: Identifying and resolving issues that may arise during the closing process.
- Finding creative solutions to overcome obstacles and ensure closings proceed smoothly.
- Organizational Skills: Maintaining organized files and documentation for each closing.
- Keeping track of key dates and deadlines for each transaction.
- Teamwork: Collaborating with other members of the law firm, including attorneys, paralegals, and administrative staff.
- Supporting colleagues and assisting with tasks related to closings when needed.