About the role
Sales Administrator – IT Solutions (Remote – California)
Full-Time, Part-Time, or Contract
| Competitive Compensation + Performance Incentives
About GigaKOM
For more than 20 years, GigaKOM has delivered enterprise-level IT solutions to California K–12 school districts, higher education institutions, state and local government agencies, and commercial organizations. Through partnerships with leading distributors and technology providers, we deliver secure, scalable, and cost-effective infrastructure and technology solutions.
As GigaKOM continues to expand its client base and technology offerings, we are seeking a
Sales Administrator – IT Solutions
to support our sales operations, customer engagement, proposal coordination, and vendor management activities.
This role is ideal for an organized and proactive professional with strong administrative and communication skills who also has an interest or background in information technology and enterprise solutions.
Location
Remote – California
This is a fully remote position supporting internal sales operations and client activities across California.
Position Overview
The Sales Administrator – IT Solutions plays a critical operational role within the sales organization, ensuring smooth coordination between clients, vendors, Account Executives, and internal teams.
This position supports sales activities including:
Proposal and bid coordination
CRM and opportunity management
Vendor pricing and order processing
Customer communications and follow-up
- Sales operations and administrative support
- The ideal candidate combines strong organizational abilities with a working knowledge of IT products, enterprise technologies, or technical sales environments.
- This role offers opportunities for growth within technology sales, operations, and client engagement.
What You’ll Do
Sales Operations & Administrative Support
- Support Account Executives and sales leadership with day-to-day operational activities
- Process leads, update opportunities, and maintain CRM records
- Coordinate schedules, appointments, and sales follow-ups
- Monitor communications, customer requests, and sales activity tracking
- Maintain organized records, documentation, and internal reporting
Proposal, Bid & Vendor Coordination
Review bid postings, RFPs, RFQs, and customer requests
Assist with preparation of
Proposals
Bid responses
Customer correspondence
Pricing documentation
Work with distributors and vendors on:
Product availability
Pricing requests
Quotes
Lead times
Support sales teams during procurement and proposal processes
Customer & Partner Engagement
Serve as a point of contact for customer and vendor communications
Assist clients with
Order inquiries
Returns
Delivery updates
Product information requests
Coordinate internally with sales representatives to resolve customer needs
Support relationship-building with clients, vendors, and partners
Order Processing & CRM Management
- Enter and process customer purchase orders into CRM systems
- Track order status and communicate expected delivery timelines
- Maintain accurate opportunity, pipeline, and account information
- Assist with reporting and sales activity tracking
Marketing & Sales Coordination
- Assist with coordination of marketing materials and sales campaigns
- Support webinars, partner events, and promotional activities
- Collaborate with sales and marketing teams on customer outreach initiatives
Professional Development & Industry Knowledge
Continue developing knowledge of enterprise IT products and solutions
Learn about
Networking
Cloud solutions
Security technologies
Public sector procurement processes
Participate in training, educational opportunities, and professional development initiatives
Qualifications
Required
- High School diploma required; Associate’s or Bachelor’s degree preferred
- Strong administrative, organizational, and multitasking skills
- Excellent written and verbal communication abilities
Proficiency with
Microsoft Office Suite
Excel
CRM systems
Database management tools
- Ability to manage multiple priorities in a fast-paced environment
- Detail-oriented, dependable, and highly organized
- Comfortable working independently in a remote environment
Preferred
Previous experience in
Technology sales
IT administration
Customer service
Sales operations
Procurement coordination
Familiarity with enterprise IT technologies and terminology
Experience working with
Cisco
HPE Aruba
Networking or security products
Experience supporting SLED (K–12, higher education, government) accounts is a plus
Core Competencies
Sales administration and operational support
CRM and opportunity management
Proposal and bid coordination
Vendor and distributor communication
- Customer service and relationship management
- Organization and attention to detail
- IT product and technology awareness
Multitasking and time management
Written and verbal communication
Team collaboration and adaptability
Compensation & Structure
Competitive compensation based on experience
Flexible engagement options
Full-time
Part-time
Contract
Performance-based incentives where applicable
Fully remote work environment
Opportunity for career growth within technology sales and operations
Why Join GigaKOM?
- Established reputation in California’s public sector and enterprise markets
- Strong partnerships with leading technology manufacturers and distributors
- Opportunity to grow within the IT and technology solutions industry
- Collaborative and fast-paced team environment
- Exposure to enterprise networking, cloud, and cybersecurity technologies
- Flexible structure with long-term growth opportunities
- If you are an organized and motivated professional with strong administrative skills and an interest in technology solutions, we encourage you to apply and join GigaKOM’s growing sales operations team.