About the role
Description
Automotive "Bench" Service Advisor
Davenport, IA Metropolitan Area - GreatWater 360 Auto Care - Full-Time | Travel Required (Local Metro)
GreatWater 360 Auto Care
is hiring an experienced Automotive Service Advisor to join our Team, supporting multiple shop locations across the Milwaukee metropolitan area.
This role is perfect for an adaptable, customer-focused
Service Advisor or Assistant Service Manager
who is seeking
advancement
and enjoys variety, problem-solving, and helping shops succeed during staffing gaps, vacations, and high-volume periods.
Why This Bench Role?
Variety — work across multiple locations instead of just one shop
Visibility — high-impact role supporting managers and teams
Growth — strong pathway to lead advisor, training, or management opportunities
Stability — full-time role with consistent employment
Why Work at GreatWater 360 Auto Care
Competitive compensation and a comprehensive benefits package
Emphasis on training, development, and career growth
Locally run shops backed by a larger Midwest network
Strong culture focused on safety, integrity, and doing right by the customer
What We Offer: Medical, Dental & Vision Plans – Available Day 1!
401(k) Match – Up to 5% company match after 90 days
PTO – Front-loaded annually, 6 paid holidays, Paid parental leave
Disability & Life Insurance – Company-paid and voluntary options
Employee Assistance Program – 24/7 confidential support
Bi-weekly Pay – Direct deposit, 26 pay periods/year
Career Development - Paid training and elective courses, ASE Certification reimbursement, tuition reimbursement
Employee Discounts on service and parts that extends to immediate household family members
About GreatWater 360 Auto Care
GreatWater 360 Auto Care operates nearly 150 auto repair shops across nine states. We are community-focused, quality-driven, and committed to supporting both our teammates and customers.
Schedule: Full-time; hours may vary by shop
Travel: Required within the Milwaukee metro area
If you’re an experienced Service Advisor who enjoys flexibility, teamwork, and stepping in where you’re needed most, we’d love to connect.
Requirements
What You’ll Do
Provide Service Advisor coverage at multiple GreatWater locations in the Milwaukee metro
Greet customers and deliver a professional, friendly service experience
Write and manage repair orders accurately and efficiently
Clearly explain vehicle conditions, repairs, and maintenance needs
Coordinate with technicians to ensure smooth workflow
Maintain safety, quality, and repair standards
Step in as a reliable, steady presence when shops need support
Adapt quickly to different teams, shop environments, and customer needs
What We’re Looking For
5+ year of experience as an Automotive Service Advisor or in a similar automotive service role
STRONG desire to move into Management Role - Prior Exp A PLUS!
Strong communication and customer service skills
Comfort explaining automotive repairs in a clear, transparent way
Ability to travel between shops within the Milwaukee metro area
Valid driver’s license and insurable driving record
Professional, team-oriented attitude with a focus on safety and quality
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