About the role
Compensation: $26 - $34
Position Summary
Performs irrigation troubleshooting, repairs, small improvements, and technical support for maintenance, enhancement, and project work while protecting margin, schedule reliability, and client satisfaction.
Essential Responsibilities
Diagnose and repair intricate irrigation issues
, including valves, controllers, sleeves, laterals, mainlines, heads, drip lines, bubblers, and flow sensors.
Support scheduled irrigation installations and field adjustments
across maintenance accounts, active projects, and site enhancements.
Document all field findings, completed work, before/after photos, and materials used
live on-site using Aspire CRM software.
Identify additional repair or system upgrade opportunities
in the field and cleanly communicate them to Account Managers for quick customer estimating.
Communicate schedule risks, property access limits, or material shortages
promptly to the Irrigation Manager.
Maintain tool inventory, vehicle readiness, and clean safety practices
while keeping a professional presence on client sites.
Decision Rights and Boundaries
May independently diagnose issues and perform approved irrigation repairs
within assigned daily accounts.
May recommend critical system adjustments to clients
but does not authorize extra work orders, custom pricing adjustments, or firm scheduling commitments without management approval.
May stop field work immediately if unsafe conditions, utility conflicts, property access restrictions, or vague job scopes arise.
Qualifications and Experience
Proven irrigation troubleshooting and repair experience
within a landscape maintenance or construction setting.
Strong understanding of modern irrigation infrastructure
, including controllers, low-voltage wiring, diagnostic equipment, and commercial tools.
Comfort utilizing field technology
or smart device apps (like Aspire CRM) for real-time tracking and reporting.
Excellent field judgment, safety awareness, and verbal communication
skills to translate technical irrigation problems to non-technical staff or clients.
Success Measures
Irrigation project gross margins
consistently meet the company's target GM%.
Scheduled service tickets are executed efficiently
, with any field delays flagged early to management.
Field assignments are driven independently
, requiring minimal supervision and a high degree of solo completion.
Field documentation supports immediate billing
and provides Account Managers with accurate backup details for clients.
Call-backs and unresolved system issues are significantly reduced through thorough root-cause troubleshooting.