About the role
About the Opportunity: Gunter Family Medicine (GTFM) is a welcoming, patient-focused family medicine clinic serving individuals and families throughout Gunter and the surrounding communities. As part of our front-office team, you’ll be the first point of contact for patients, setting the tone for a positive and professional experience. This position offers an opportunity to work in a supportive, collaborative environment that values communication, teamwork, and compassion. You’ll play an integral role in keeping the clinic organized and efficient while ensuring patients feel cared for from check-in to check-out.
About the Role:
The Medical Office Receptionist is responsible for managing the daily administrative functions that keep the clinic running smoothly. This role combines front-desk operations, patient scheduling, and administrative coordination to support both clinical staff and patients.
Key responsibilities include:
Greeting patients warmly and managing check-in/check-out processes
Answering phones, scheduling appointments, and handling patient inquiries
Verifying insurance coverage, collecting co-pays, and managing patient balances
Maintaining patient records and ensuring accurate data entry into the EHR system
Preparing and organizing charts, forms, and patient documentation for daily visits
Coordinating communication between patients, providers, and external offices
Managing incoming and outgoing faxes, emails, and correspondence
Supporting front-office compliance with HIPAA, OSHA, and confidentiality standards
Assisting with administrative projects, supply orders, and general office organization
About the Ideal Candidate:
The ideal candidate is professional, friendly, and dependable, with a strong ability to multitask and stay organized in a busy medical office environment. They take pride in delivering excellent customer service and maintaining accuracy in administrative work.
Preferred qualifications and attributes include:
3+ years of experience in a medical or healthcare office preferred
Familiarity with electronic health records (EHR) systems (CureMD experience a plus)
Strong communication and interpersonal skills
Excellent attention to detail, organization, and time management
Ability to handle sensitive patient information with discretion
Professional demeanor and compassionate approach to patient interactions
Comfort working both independently and as part of a team
About Gunter Family Medicine
Gunter Family Medicine, PLLC is a full-service primary care clinic located in Gunter, Texas, providing comprehensive medical care for patients of all ages. Our mission is to deliver high-quality, compassionate, and accessible healthcare to the local community in a welcoming environment.
As a primary care provider in a rural community, we serve a vital role in the region’s healthcare network—offering preventive care, chronic disease management, urgent visits, cosmetic procedures, wellness exams, and in-office testing. Our practice is designed around modern family medicine with small-town values: personal relationships, clinical excellence, and continuity of care.
Team members at Gunter Family Medicine enjoy a close-knit, supportive environment that values collaboration, patient advocacy, and professional growth. We believe in empowering every staff member to make a meaningful difference in the lives of our patients and community.