About the role
Extraordinary Care. Extraordinary Culture. Extraordinary Careers.
Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes and communities they love. Join us, and you’ll be part of a supportive, ambitious team where your work truly matters, and you can grow a career that counts.
As an Area Care Manager, you’ll play a key role in leading exceptional care across your region. Supporting the Head of Operations, you’ll guide around 10 branches and a local Live-in Care service, ensuring teams feel supported, operations run smoothly, and customers receive the extraordinary care we’re known for.
This role will cover branches in Nottinghamshire, East Midlands & South Yorkshire.
- Lead with warmth and clarity, building strong relationships and championing our Helping Hands values.
- Coach and develop your Branch Care Managers, aligning quality and growth to drive success.
- Oversee performance across your branches and Live-in services – monitoring, reporting and driving improvements with confidence.
- Make sure customer experience stays exceptional, raising service standards and strengthening retention.
- Audit and maintain full compliance across your area, acting quickly and collaboratively where improvements are needed.
- Provide regular updates to the Head of Operations, sharing progress, insights and opportunities for growth.
- Multi-site leadership experience within the care sector.
- Strong understanding of CQC/CIW regulations and quality frameworks.
- The ability to influence, support change and manage large, diverse teams.
- Clear communication skills and the confidence to build trusted relationships internally and externally.
- Genuine career growth and development pathways.
- Up to £15,000 annual bonus
- 25 days’ annual leave (rising to 26 after two years).
- Blue Light Card discounts.
- Employee assistance programme.
- Refer-a-friend bonus scheme.
- A workplace that celebrates diversity and champions inclusion. Everyone is welcome.