About the role
Salary: £25,272 a year
pro rata per annum
2x 30.0 hours Part time, Permanent (OR 1x 37.5hrs Full time, Permanent & 1x 22.5hrs Part time, Permanent)
The role will involve a variety of administrative tasks as set out in the job description and is based in a warehouse environment.
Duties will involve answering calls and emails, from both clinicians referring into the service and patients and their families with enquiries about equipment provided by the service, in a compassionate and professional manner. All enquiries should be dealt with efficiently, providing advice and signposting to alternative services for further support where appropriate. Supporting the referral pathway for prescribed equipment, arranging deliveries and collections of equipment. Supporting clinicians and others who attend the site to collect equipment. Maintaining full computer records on the Equipment Service IT system (ELMs). Booking equipment out for delivery and collection and data inputting to the system. Work collaboratively with the admin team to ensure all aspects of the service are maintained