About the role
Salary: £25760.00 to £27476.00
To work as part of a Team and to be responsible for the administration of outpatient clinics, liaising with doctors, service users and professional staff on an ongoing basis. Duties include responsibility for managing outpatient appointments on the Electronic Patient Records (Paris) as per the Booking & Choice Policy; Inputting all relevant clinical data: registering of patient details and continuous updating of patient records, booking all new and follow up clinic appointments and liaising closely with the team secretaries; To manage all calls into the site and appropriately transfer all calls throughout the unit; dealing with visitors to the Unit; distribute incoming mail and manage the outgoing mail; to log faults with Estates and ensuring that the reception area is a tidy and safe environment for all visitors.
The post holder will be responsible for the smooth running of outpatient clinics, ensuring appointments are booked, amended, cancelled and followed up appropriately, and that accurate records are maintained on Trust digital systems. The post holder will support effective service delivery by ensuring clinic administration is completed efficiently and to a high standard.
Responsible for the smooth running of outpatient clinics, generating correspondence to service users and ensuring that all service users receive follow-up appointments where appropriate.