Adventureland Park - Cabana Server

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose:
Bringing Families Closer Together by Creating Memories Worth Repeating®
. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
Cabana Servers are responsible for waiting on private cabana customers, while providing excellent customer service and courteous, friendly guest interactions. The ideal candidate for this role will possess a customer service focused attitude and a commitment to ensuring the highest standard of service to provide a positive guest experience.
We are currently looking for a:

Adventureland Park - Cabana Server Roles & Responsibilities:

• Greet guests in a friendly and professional manner and escort them to their cabana
• Protect establishment and patrons by strictly adhering to company policy as well as all state/local Health Department regulations sanitation, safety, and alcohol beverage control policies
• Maintain professional appearance and adhere to uniform standards
• Be pleasant and conversant with guests and provide general park knowledge , as needed
• Present menus to guests and promote specials and/or specialty house drinks
• Check guest identification to ensure that they meet the minimum age requirement for consumption of alcoholic beverages

Accurately t

• ake food and drink orders
• for
• cabana guests and/or explain how to mobile order

Serve cabana guests in

• a timely , friendly, and courteous manner
• Periodically check on guests to ensure all needs and expectations are being
• met

Continuously

• m onitor
• guest s for potential intoxication
• and
• determine
• when
• alcohol service should cease

Assist

• bartenders with
• drink preparation,
• when needed
• Adhere to all bar related

TIPS

safety training protocols

Utilize Point of Sale (POS) and

• registers
• to accurately run tabs, prepare checks, and successfully record all financial transactions
• Sanitize and clean cabana areas, tables, and surrounding bar areas to ensure cabanas
• remain
• presentable to guests

Execute nightly closing procedures

• ,
• including the cleaning of cabanas, tables, chairs,
• refrigerators
• and surrounding area s
• Promptly escalate any maintenance issues, safety hazards, or emergencies to the proper authorities
• All other duties assigned by leadership

Education and Experience

There are no

• minimum
• educational requirements
• for this position

Previous

• server experience
• a plus but not
• required

Previous

experience with alcoholic beverage serving and associated regulations would be helpful

Must be Bartender/Server Certified

• (TIPS)
• or
• become so
• within

30 days

of hire, when required by state and local guidelines.

Language

Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements

Must be at

• least 18 years
• of age to
• comply with

Iowa

Child Labor Laws

Ability to work flexible schedule, including evenings, weekends, and holidays, open to close

Must

have reliable transportation to and from your scheduled shift

Ability to

• comply with
• all uniform policies
• Ability to refrain from on-the-job consumption of alcohol

Must

• possess
• safety -oriented mindset and understand the importance of
• complying with
• all state, and local beverage preparation and serving regulations

Must

• possess
• exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to positively engage with guests to promote sales and customer satisfaction

Previous

experience with Point of Sale (POS) technology and PCI compliance a plus

Ability to follow direction, multi-task, and work as part of a team as well as independently

Physical Requirements

Ability to stand, walk, and remain on feet for majority of the workday

Ability to

• frequently
• stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to remain sedentary for periods of time, while using a computer or POS
• Ability to withstand heat and humidity from food preparation equipment
• Ability to carry, push, pull, lift, and hold objects weighing 40 pounds or more
• Ability to consistently use hands to grasp, control, move objects/tools
• Ability to use step stools, as needed

Working Conditions

This role will be

predominantly based

within the outdoor cabana areas, with some exposure to both indoor and outdoor environments

Frequent

• exposure to
• the variable
• outside temperatures, including high heat, cold,
• direct
• sun, humidity, dust, rain, snow, ice, and
• other weather conditions
• Subject to constant repetitive motion, high noise levels, flashing lights, and
• heavily populated environments
• Subject to frequent handling of cleaning chemicals and detergents
• Subject to frequent interruptions and requests that may require reprioritization of activities

Working

at

Adventureland

is about making people happy!

It’s

• about being independent and having fun, making new
• friends
• and earning extra money while doing so. As
• a

Adventureland

• host , you can be the smiling face that makes a great first
• impression for incoming guests, a cook that
• serves up

tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Team member benefits

Pa rk

Perks & Benefits

Flexible schedule

Ability to cross-train and learn unique skills across various departments

Free admission to Adventureland Theme Park/Waterpark and

select

Entertainment parks on your days off

Invitations to exclusive company-sponsored

host

events throughout the season

We’ve

• got great jobs for people just starting out in the workforce, looking for a second
• job
• or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than

Adventureland

• . Apply today!
• Do not miss the chance to spark your career now!
• Do not miss the chance to spark your career now!