Adventureland Park - Food & Beverage Lead

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose:
Bringing Families Closer Together by Creating Memories Worth Repeating®
. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
The Food & Beverage (F&B) Lead is responsible for assisting with the management of operations for one or more food and beverage locations throughout Adventureland . The day-to-day responsibilities of this role include overseeing assigned F&B hosts, food safety and sanitation, guest service, food preparation, monitoring financial transactions, and quality controls.
This position also assists with the daily supervision, scheduling, timekeeping, reporting and training activities for assigned F&B hosts, to ensure a smooth and safe daily operation.
We are currently looking for a:

Adventureland Park - Food & Beverage Lead
Roles & Responsibilities:

Supervisory Duties

Assist

with the daily supervision

of the

F&B

• tea m
• and any other assigned de par tments
• Lead by example, attitude, and as a representation
• of

Adventureland

• s
• core values
• Act as an approachable mentor and coach to all assigned
• hosts

Become

• knowledgeable of
• performing the essential duties of all
• assigned F&B
• positions and backfill these
• positions when needed

Par

• ticipate in
• new-hire orientation and training activities for all assigned
• hosts

Ensure that all required

• meal
• and other breaks are being given
• in accordance with

Iowa

law

Assist

• with
• tea m
• scheduling and timekeeping activities

De par tmental Duties:

Welcome

• all
• guests with a smile and
• positive
• attitude!
• Performs o pening and closing procedures of assigned unit(s) including food pre par ation and cleanup.
• Practices,
• tea ches
• and enforces proper food safety guidelines adhering to company policy and
• state/ local Health De par tment requirements.
• Maintains all alcohol safety practices when applicable.

Supervise

• s
• pre par ation of
• all food items
• in accordance with
• recipes, standards, costs,
• as defined by company policy and state/local standards
• Maintains compliance with company and
• industry
• best practices, policies, and procedures to create a safe environment for colleagues and guests.

Handle

• s and resolves
• escalated guest concerns and criticisms with a positive attitude to
• deescalate .
• Oversees quality controls and production of food items.

Manages

• inventory, focusing on
• portion
• and waste controls.
• Check walk-ins, reach-ins, and dry storage for proper food storage, stock rotation, and t emp erature logs

Interfaces with warehouse

• on product
• and supply needs .
• Interfaces with maintenance on all equipment or physical plant needs.

All o

ther duties assigned

by leadership .

Education and Experience

No education requirements for this role

1+ years of

previous

work experience in food service, quick service, or restaurant setting

Previous

supervisory experience a plus

Previous

• amusement
• par k, theme
• par k, or
• water par k
• experience a plus

Language

Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus.

Requirements

Must be at

• least 16 years of
• age to
• comply with

Iowa

Child Labor Laws

Ability to work flexible schedule, including evenings, weekends, and holidays

Must

have reliable transportation to and from your scheduled shift

Ability to

comply with

all uniform policies

Must

• possess
• safety-oriented mindset and understand the importance of
• complying with
• all state, and local food pre par ation and serving regulations

Must

• possess
• exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Must be able to speak with guests directly when other F&B leadership is not present
• Ability to handle high-pressure situations, meet the demands of constant
• deadlines
• and coordinate multiple priorities in a dynamic environment.

Must

possess

strong written and verbal communication skills

Must

possess

strong attention to detail and problem-solving abilities

Previous

experience with Point of Sale (POS) technology and PCI compliance a plus

Physical Requirements

• Ability to stand, walk, and remain on feet for majority of the workday
• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to withstand heat and humidity from the food pre par ation equipment
• Ability to carry, push, pull, lift, and hold objects
• weighing 30 pounds or more

Working Conditions

• This role will be based
• in
• one or more food stall and/or restaurant locations throughout the
• par k, with exposure to both indoor and outdoor environments
• Subject to frequent interruptions and requests that may require reprioritization
• of activities

Frequent exposure to

• the
• variable
• outside t emp eratures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
• Subject to constant repetitive motion, high
• noise levels, and
• heavily populated environments

Team member benefits

Working at

Adventureland

is

about making people happy!

It’s

• about being independent and having fun, making new
• friends
• and earning extra money while doing so. As
• a

Adventureland

host , you can be the smiling face that makes a great first impression for incoming guests, a cook that

serves up

tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Adventureland

Perks & Benefits

Flexible schedule

Ability to cross-train and learn unique skills across various de par tments

Free admission to Adventureland Theme

• Par k/Water par k and
• select
• par ks on your days off

Invitations to exclusive company-sponsored

host

events throughout the season

We’ve

• got great jobs for people just starting out in the workforce, looking for a second
• job
• or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than

Adventureland

• .
• Apply today!
• Do not miss the chance to s par k your career now!
• Do not miss the chance to spark your career now!