Adventureland Park - Loss Prevention Agent

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose:
Bringing Families Closer Together by Creating Memories Worth Repeating®
. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
The Loss Prevention Agent is responsible for performing investigations concerned with suspected fraud or actual violations of civil, administrative, and/or criminal laws, rules, regulations or other legal requirements.
We are currently looking for a:

Adventureland Park - Loss Prevention Agent
Roles & Responsibilities:

Job Duties & Responsibilities

• Performs a wide variety of investigative work, including collecting evidence, conducting interviews, and following up on leads
• Examine the scene of crime to
• determine
• the exact nature of violations
• Search for clues and make preliminary interrogations of suspects gather and label evidence that is found
• Interview complainants, suspects, witnesses, and other
• people
• who may have information related to crimes or suspected criminal activity
• Maintain communications with informers and surveillance over suspected law violators and
• participate
• in the surveillance of suspected violators

Maintain investigative files

• and ensure that this information
• remains
• confidential
• Attend court and presents evidence and testimony,
• as
• needed
• Assemble and organize statements and evidence for presentation with park leadership, HR, or Law Enforcement agencies
• Research, collect, analyze, and integrate information to prepare criminal incident reports, data, and digital intelligence reports
• Work with law enforcement and legal officials to present analytical information in legal proceedings such as depositions and courtroom testimony

Identify

• crime patterns and trends using computer databases and information from internal and external sources including
• external
• agencies, the media, social media, crime bulletins, and review of crime reports and supplements

Utilize

a variety of databases and software applications to compile statistical and criminal data to prepare draft responses, criminal statistical analysis reports, and oral and written presentations incorporating spreadsheets, maps, graphs, charts, and slides

All other duties as assigned by leadership

Education and Experience

High School diploma, GED, or equivalent Equivalent work experience will also be considered

1-2 years of

• previous
• l oss
• p revention ,
• security ,
• or law enforcement
• work experience
• CPR/AED and First Aid certifications highly desired

John E. Reid or Wicklander certification

preferred, but not

required

Language

Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus.

Requirements

Must be at

• least 18
• years of age to
• comply with

Iowa

Child Labor Laws

Ability to work flexible schedule, including evenings, weekends, and holidays

Must be able to work third shift (overnight) as needed

Must

have reliable transportation to and from your scheduled shift

Must

• possess
• a valid driver’s license and
• a good driving
• record

Ability to

safely and efficiently operate motorized vehicles and equipment

Must

• possess
• practical knowledge of the constitutional rights of citizens
• Ability to apply knowledge of security methods, procedures, and techniques to specific situations.
• Ability to deal fairly, objectively, and courteously with the public without regard to race, ethnicity, religion , or political beliefs

Ability to

• adequately
• apply knowledge of
• investigative
• methods, procedures ,
• interviewing, listening, and note-taking
• techniques
• for
• specific situations
• Ability to analyze people and/or situations quickly and calmly and take
• appropriate actions
• to de-escalate and mediate volatile or hostile situations
• Ability to apply techniques to subdue violent or uncooperative people

Ability to

• operate
• a variety of electronic equipment, such as cameras,
• dispatch
• radios, personal
• computers
• or other communication devices

Ability to

professionally and calmly deal with stressful and/or tense situations

Ability to

establish

and maintain effective working relationships with associates, co-workers, representatives of other organizations, and people from diverse cultures

Ability to

• comprehend
• and carry out verbal and written instructions
• Ability to keep detailed and
• accurate
• records and reports
• and
• maintain
• confidentiality for sensitive data

Must

possess

strong verbal and written communication skills and be able to convey complex concepts to a wide variety of audiences

Ability to

maintain

certifications as required by assignment

Physical Requirements

• Ability to stand, walk, and remain on feet for majority of the workday
• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to walk, stand, or run on uphill, downhill, or uneven surfaces.
• Ability to remain sedentary for extended periods of time, while using a computer/camera equipment
• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds
• or more
• Must have good visual acuity, night vision, and peripheral vision.
• Ability to see details of objects that are more than a few feet away
• Ability to adequately hear a variety of conversational voice tones and pitches

Working Conditions

• This role will be based
• in
• both an office setting as well as frequent exposure to all other indoor and outdoor park environments
• Frequent exposure to variable outside t emp eratures, including high heat, cold, direct sun, humidity,
• dust, rain, snow, ice, and other weather conditions
• Subject to dark environments, particularly during
• overnight
• shift s
• Subject to constant repetitive motion, high noise levels, flashing lights, and
• heavily populated environments
• Subject to frequent interruptions and requests that may require reprioritization of activities

Working

at

Adventureland

is about making people happy!

It’s

• about being independent and having fun, making new
• friends
• and earning extra money while doing so. As
• a

Adventureland

host , you can be the smiling face that makes a great first impression for incoming guests, a cook that

serves up

tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Team member benefits

Adventureland

Perks & Benefits

Flexible schedule

Ability to cross-train and learn unique skills across various departments

Free admission to Adventureland Theme Park/Waterpark and

select Entertainment parks on your days off

Invitations to exclusive company-sponsored

host

events throughout the season

We’ve

• got great jobs for people just starting out in the workforce, looking for a second
• job
• or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than

Adventureland
. Apply today!
Do not miss the chance to spark your career now!