About the role
Description
Department
: Maintenance
Reports To
: Director of Maintenance
Status
: Non-exempt
Category
: Service Worker
Job Summary
Responsible for maintaining a clean and safe environment for residents and staff by performing cleaning duties assigned to apartments, interior and exterior common areas and amenities.
Duties and Responsibilities
- The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.
- Cleans public areas and resident’s apartments, including bathrooms, kitchens, patios & windows, floors, furniture and common areas.
- Washes windows at reasonable heights through out the community as requested.
- Keeps utility and storage rooms in clean and orderly condition.
- Disinfects and sterilizes equipment and supplies.
- Knowledge of proper and safe use of cleaning chemicals and supplies.
- Stocks cleaning cart with supplies.
- Empties wastebaskets, and transports trash and waste to disposal area.
- Ensures with maintenance that trash and dumpster areas are clean.
- Completes maintenance work orders for any maintenance repairs needed.
- Reports resident issues or changes in health or living status promptly.
- Reports potentially unsafe conditions or maintenance related issues promptly to Supervisor.
- May perform other duties as assigned.
Performs all housekeeping duties including:
- Changing beds.
- Cleaning public restrooms and replenishing supplies as needed
- Sweeping, scrubbing, waxing, and polishing floors; cleaning rugs, carpets, upholstered furniture, and draperies.
- Dusting furniture and equipment.
- Polishing metalwork.
- Washing walls, woodwork, windows, door panels, and sills.
Performs all laundry duties including:
- Distributing laundered articles and linens.
- Maintains resident laundry areas including mopping floors and washing walls regularly.
Requirements
Minimum Qualifications
- Able to operates cleaning equipment such as: mangle, iron, washer & dryer, brooms, mops, vacuums, etc
- Able to work various schedules and shifts as needed.
- Able to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers.
- Able to print and speak simple sentences in English.
- Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
- Able to perform these operations using units of Unites States’ currency and weight measurement, volume, and distance.
- Able to apply common sense understanding to carry out simple one- or two-step instructions.
- Able to deal with standardized situations with only occasional or no variables.
- Must have submitted and completed a Criminal Background check for unlicensed employees in compliance with state regulation.
- Must provide a medical certification from a licensed healthcare provider confirming that the employee is free from communicable disease including TB in compliance with state regulation at hire and annually thereafter.
Required Behavior
- Able to demonstrate a high level of service delivery; does what is necessary to ensure customer satisfaction; deals with service failures and prioritizes customer needs.
- Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport.
- Able to work cooperatively with a group of people to achieve goals and objectives.
- Able to be tactful; maintains confidences, and fosters an ethical work environment; prevents inappropriate behavior by coworkers; gives proper credit to others; handles all situations honestly.
- Able to keep an open mind and change opinions on the basis of new information; performs a variety tasks and changes focus quickly as demands change; manages transitions effectively from task to task; adapts to varying customer needs.
- Arrives to work on time.
- Absence and tardiness is minimal.
- Appearance is neat, clean, and according to dress code.
- Observes safety and security procedures.
- Uses equipment and materials properly.
- Demonstrates accuracy and thoroughness in work performed.
- Maintains resident CONFIDENTIALITY to assure resident rights are protected.
Physical Demands
- Physically able to move at least 50 lbs. without assistance.
- Physically able to bend, reach, and work in small areas.
- Physically able to push and pull equipment and furnishings.
- Physically able to stand for long periods of time.