About the role

Overview

Location

7575 Town Center

Why Highmark Residential?

Because every position is considered critical to Highmark’s success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace!

Why we need you

The Maintenance Coordinator is responsible for effectively implementing the make-ready process for new move-in, leasing and coordinating service requests.

What Highmark can do for YOU

Help you achieve your goals by continuous professional development and regular career progression sessions
Competitive pay for the market
Monthly bonus opportunities for all site associates

30% associate rent discount

Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment

Company-provided life insurance, short term and long term disability coverage

Flexible Spending accounts

401(k) eligibility after 90 days, with 4% Highmark match

Professional Certification & Tuition reimbursement

Vacation, Sick and Personal Time off available to use after 90 days

10 paid holidays

Paid parental leave

Responsibilities

This is what you’ll do:

Act as liaison between Management and Maintenance

Adheres to Company Key Policy

Maintains organized Resident Service Request files

Must assist and attend resident functions
Maintains working knowledge of Fair Housing laws, rules and regulations
Coordinate make ready process for both shows and move in apartments
Monitor quality of make readies
Ensure that the community sales team has an adequate supply of leaseable units at all time

Update Make Ready Boards daily

Assist in scheduling outside contractors for make readies

Work within budgeted guidelines

Coordinate upgrades in designated units
In charge of the receiving, recording, preparation and follow up of resident service request and monitor timely completion
Input complete work orders into Key Trac
Reports any observed maintenance problems
Must stay informed of all policies and procedures as outlined in the Operations Manual.
Must adhere to and comply with company safety policies and rules and utilize safety equipment, as required
Must always be courteous and helpful to residents, prospective residents, co-workers and vendors
Participates in ongoing community improvement plan and preventative maintenance program
Must be prompt, on time for work and have good, regular attendance
Works over-time, weekend, holiday and evening work as required.
Must have mode of communication in which to be contacted at home and respond in cases of emergency
Wears company uniform with photo ID badge during working hours
May be transferred or assigned to work at another Highmark community
Performs other duties as assigned by Community Director (or Maintenance Supervisor in Community Director’s absence.)

Qualifications

We’re looking for you if:

You are interested in the above
You have leadership and team-building skills
You have experience in apartment maintenance

You strive for excellence

Some things we can’t live without are:

High school diploma or equivalent
Ability to read, write and comprehend the English language
Excellent telephone and communication skills
Competent ability with personal computer, typewriter, calculator and fax machine

Maintenance Coordinator