About the role
Salary: £12.71 to £13.14
This post is a 12-month fixed term contract covering maternity leave.
Process incoming electronic and paper clinical correspondence, including hospital letters, discharge summaries, clinic reports, diagnostic results and other healthcare communications.
Review and accurately record relevant information within patient records using the practice clinical system.
Apply appropriate SNOMED and administrative coding in accordance with practice policies and procedures.
Forward documents requiring review, action or follow-up to the appropriate clinician, team or department.
Monitor workflow queues and ensure all documents and associated actions are processed within agreed timescales.
Maintain effective filing and document management processes to ensure patient records remain accurate, complete and up to date.
Assist with the summarising of patient records and the extraction of relevant clinical information where appropriately trained and required by the practice.
Communicate effectively with patients, clinicians, administrative colleagues and external healthcare organisations using face-to-face, telephone or digital methods in a professional manner and in accordance with practice protocols.
Contribute to initiatives that support the achievement of Quality Outcomes Framework (QOF), Primary Care Network (PCN), Directed Enhanced Service (DES) and other contractual or quality improvement objectives.
Provide administrative support across other practice functions, including prescription administration, appointment management and patient enquiries.