About the role
A path for every ambition.
At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.
We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.
Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.
Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.
Your ambition has a home here. Account Executive The
Account Executive (AE
- )
- will provide
- professional,
- courteous
- account management and brok erage
- servic es
- to
- assigned
client
s, having the primary responsibility for account retention
.
Working alongside
Producers
- (aka “Client Executives / Sales”)
- as assigned, the
- AE
- shall be principally responsible for overseeing management of assigned accounts, including redundant interface with appropriate decision makers, proactive
consultation
, insurance program design, carrier interface/marketing, coordination of risk contro
l resources, relevant collaboration with colleagues
throughout HUB , and negotiation of coverage terms and conditions.
The
- AE
- will
- interface with
Account Managers (AMs)
- directly for assigned accounts , involving assigned individuals appropriately in
- service-related
- activities in support of clients .
- In general, issues related to coverage applicability, exposure evaluation, contractual requirements, and program design
- fall within the domain of the
- AE .
- Issues related to policy processing,
- maintenance of client data on the
EPIC
- agency management system,
- routine changes ( e.g.,
- adding a new vehicle to the policy), and other transactional or clerical work fall within the domain of the
- AM .
JOB
RESPONSIBILITIES
Working alongside and cooperatively with
Producers
, if assigned on accounts,
serve
as the HUB’s primary consultant to the client
.
The
Producer
- has
- primary
- responsibility for client relationship management a nd
- initiating
- new sales .
The AE
- has primary responsibility for
- retaining
- the account, acting as the de facto technical expert
- and broker-consultant .
- (In some
- instances,
- no
Producer
- will be
- assigned,
- and the
- AE
- also is primarily responsible for client relationship management.)
Ensure
Producers
- , when assigned, are fully informed
- about,
- and prepared for all client meetings and interfaces
- to
- be able to
manage the client relationship competently and proactively
.
Establish and
maintain
strong and productive professional relationships wit h “C-Level” and other
decision makers for assigned HUB clients
.
Possess a detailed knowledge of the client’s business and industry, being able to articulate applicable exposures to loss, insurance
coverages , and appropriate/available risk management/control solutions.
Establish and
maintain
strong and productive professional relat
i
onships with insurance carrier marketing, underwriting, and risk control staff
, including a detailed familiarity with each carrier’s products and services in support of
assigned
clients.
Directly oversee and coordinate the delivery of all HUB services to assigned clients throughout the policy cycle, including stewardship reports, delivery of risk control services, carrier meetings, claims reviews, preparation of coverage outlines, and marketing of emergent and renewal coverage requests.
Work cooperatively and
- professionally with
- AM
- colleagues to deliver HUB services as described above, using the interface as an opportunity to teach, train, and mentor
- AM
- team members .
- Provide input and feedback to the
Head of P&C
- as to the performance of
- AM
- staff on assigned accounts.
- Ensure that all client service needs are promptly and professionally delivered, either directly b y the
- AE
- or via HUB colleagues ( e.g.,
AMs
,
Small Business Unit , Risk Control, etc.) .
The
- AE
- is
- accountable
- for the competence, timeliness, and quality of all deliverables to the client.
- Conduct annual review w/clients making coverage and loss control recommendations focused on reducing the
- client’s
- total cost of risk.
Manage
HUB
Top 200 process.
Identify
- opportunities
- for cross-sell and up-sell of other HUB products and services when
- appropriate for
- the
- clients
- needs,
- initiating
- same.
- At all times, be knowledgeable about and document what other insurance products and services the
- clients are
- purchasing through other providers and who those providers are.
- Work with the Producer, if assigned, or be primarily responsible for
- maintaining
current receivable status for assigned clients
.
Proactive efforts to collect
receivables
more than
30 days
- past-due
- should be undertaken, with each unresolved circumstance documented and reported to accounting.
- Possess a mastery of the various HUB resources and tools that are available via “HUB Today,” employing same to best serve
- assigned clients and work with
- Producers.
Be knowledgeable about and
comply with
HUB
- systems,
- procedures,
- and
- state /federal
- insurance
- regulations.
Possess
- a strong
- ability to effectively communicate, orally
- and in writing , which will include the ability to
- des ign and deliver effective
- group presentations using various media .
- This may range from conducting internal training to
- a sales or renewal presentation at a client’s office.
- Be actively involved with professional and/or civic associations on behalf of HUB.
This job description is intended to describe the level of work required by the person performing the work
.
The principal duties outlined are
the essential
responsibilities and duties .
Other duties may be assigned as needs
arise .
QUALIFICATIONS
BA or BS degree
- preferred.
- 5-7 years in insurance company or agency preferred, servicing large
- accounts High School diploma or equivalent; AA and/or college degree desirable Property and Casualty Insurance License Experience with influencing C-level executives
- Exceptional written and verbal communication skills
Proficiency
with Microsoft Office Suite and Power Point programs
High energy, detail-oriented self-starter
- Strong leadership, mentoring, and team-building skills
- Significant skill in handling competing demands and
- projects.
- Excellent organizational skills and ability to prioritize and delegate
- responsibility.
Willingness to travel
This is a hybrid role, requiring three days per week in the office.
What we offer you
We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career.
Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans
Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career
Inserted bullet information here
The HUB difference
HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.
Equal Employment Opportunity:
HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Reasonable Accommodations:
HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at HUBRecruiting@HUBInternational.com. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.
E-Verify:
HUB International Limited participates in E-Verify. Please refer to
Our Recruiting Process | Applicant Notices: E-Verify Program
for additional information.