About the role
Pay: $20.00 to $20.00 per hour
Description
Objective
To fulfill Hunt Mortgage Corporation’s Service Strategy Statement. “We treat our most valuable assets, our customers and employees with courtesy and respect. We will always be aware that we are assisting our customers with one of their most valuable and cherished assets, their home. We will be accurate in our estimates, timely with our responses and loan closings.”
Functions
Track receipt of loan packages from closing agents
Review each file for accuracy of closing documents and/or conditions
Works with closing agents to obtain missing or corrected documents to complete the closed loan package
Review closed package ensuring documents are marked/uploaded before file is shipped to end-investor
Make sure that legible closing documentation are placed in the proper Encompass folder
Monitor and track final investor delivery date to ensure time frame is met
Review/obtain Investor conditions to insure quick and efficient purchasing
Register Mortgage into MERS system upon closing
Note delivery to Warehouse Lender
Obtain MIC/LGC by submitting funds and data input
Obtain, review and upload final post-closing documents
Act as a liaison to End-Investor post closing associates
Be a team player — KYSO service
The functions of this position are subject to change and may be altered accordingly based on the needs of the organization and/or the Company President.
Core Competencies
Strong eye for detail — commitment to excellence
Strong organizational skills
Strong communication skills
Excellent customer service skills — empathetic, caring, sensitive
Ability to work well under pressure
Positive attitude and willingness to help others
Self motivated with a strong desire to learn
Emotional intelligence
Professional dress and demeanor
Requirements
Qualifications
Education/Certification
High School degree or equivalent
Required Experience — Preferred
One or more years experience in a bank or mortgage company in the closing department
Required Knowledge
Familiarization with legal documents
Proficiency with Word, Excel and LOS
Strong communication and customer service skills
Ability to work in a cooperative, collegial manner with other departments to accomplish Company goals and objectives