About the role
Salary: £15 an hour
About the role ID Medical is looking for a friendly, organised and professional Receptionist to support our Children & Young Peoples Autism Assessment Service.
Welcome children, young people and their families to the clinic and complete arrival/check-in processes.
Provide clear information and directions to families attending appointments.
Liaise with clinicians and the wider clinic team to support the smooth running of the clinic.
Monitor the reception and waiting areas throughout the day.
Respond appropriately and sensitively to queries from parents and carers.
Support clinicians with general administrative tasks where required.
Maintain patient confidentiality and handle information in accordance with NHS information governance requirements.
Escalate any concerns, incidents or safeguarding matters in accordance with agreed procedures.
Support the team with appointment queries, delays, cancellations and non-attendance where required.
Help ensure the clinic environment remains welcoming, organised and suitable for children and young people with a range of communication, sensory and additional needs.
We are looking for someone who is: