Office & Facilities Manager - support indie business!

What you will own and improve:

• Reception Welcome and
• assist
• visitors, manage incoming calls,
• direct inventory and samples,
• and handle general inquiries. Office &

Facilities

Management (INFRA has a standalone office building with a small attached warehouse.)
Responsible for top to bottom of office. Ensure a safe and comfortable working environment. Ensure all office spaces, including

common areas, conference rooms, storage rooms, kitchen, and exterior spaces are clean and kept in top working order throughout each day. Manage

all in-office administrative and operational tasks as needed. Manage facilities,

building, and office maintenance. Includes repairs, and upkeep (including snow, lawn, pest control, receiving, organization/storage, cleanliness, security, etc) Identify

areas for improvement and implement solutions to enhance overall office productivity. Manage mail,

supplies

and

inventory,

including

shipping,

tracking, ordering, and sourcing items. Track and manage

office- and event-related

expenses

against annual budget, ensuring cost-effectiveness.
Liaise with vendors and service providers for various office needs

(cleaning,

grounds

work, phones,

security,

etc),

maintain

service

contracts, and ensure

timely

delivery of services and products. On-call availability for off-hours

building needs. Administrative Support Collaborate with

INFRA teams

to order, print, and/or organize promotional materials, event materials, swag, etc.
Work closely with different departments, such as marketing, member success,

purchasing, and People & Culture, to support all organizational goals. Provide backup/partnership

to Accounting, People & Culture, and other administrative tasks as needed Meeting

& Schedule

Coordination Support in scheduling

and coordinating

meetings, appointments, and events

(internal and external).
Arrange necessary resources for meetings, such as rooms and equipment.

Order and/or direct food deliveries as needed.
Manage calendars, schedules, and appointments for both regular office activities and

special events.
Coordinate with internal teams and external vendors to ensure smooth

operations. Event

Support Support, coordinate, and/or

execute various

company,

partner, or community

events, meetings, and conferences. Handle

logistics, including catering

and audio-visual requirements.

Support communications as needed. Attend events as primary

support or

host

as needed.

What you already know

• 2
• years’ progressive experience in
• office
• management
• preferably in professional
• services-based organizations
• (association,
• legal, accounting,
• etc).
• Knowledge of the food industry strongly preferred Associates Degree
• or advanced training in business administration,
• or 2
• additional
• years' experience Experience working in a stand-alone office with facilities needs
• required Dynamic interpersonal skills and understanding of how to work in a collaborative, thoughtful, and nimble environment with a spirit of support and
• assistance. Advanced
• proficiency
• in Microsoft Office required . Preferred experience
• with SharePoint, CRMs, Project Management software,

Accounting

systems, and/or

with other SaaS tools.
Strong skills in data entry, analysis, and reporting, including experience with associated technology
Event

planning or support

is highly desirable Demonstrated project, organizational, and stress management skills; able to proactively prioritize and seamlessly perform multiple tasks in a cool, collected manner. Excellent attention to detail,

planning,

communication, and follow through. Forward-looking thinker with

demonstrated

proactive problem-solving skills. Team

member

who actively

seeks

opportunities and proposes solutions. Situationally

appropriate communicator. Balance of empathy, directness, and tact when managing sensitive or confidential situations.
Proven ability to handle confidential information with discretion.
Must be able to lift

50

lbs, climb, stoop, reach, and do computer work. Periodic local travel

required, must have a valid

drivers

license and be able to

operate

a vehicle. *This role is based in our St Paul MN

office, and

required

to work in-office as a part of our hybrid workforce 5 days/week. Some

night,

weekend, or offsite work

required.

What you will learn

• How to effectively collaborate to
• accomplish

goals with our INFRA team, our Board of Directors, and stakeholder partners.
How INFRA is driven by member needs and opportunities, aspiring to bring them to the forefront of innovation. We have a diverse network of partners and members

with

different sizes, needs, and cultures. You will learn how to communicate with, connect with, and develop strong relationships with our partners and our staff. 
How to create deep relationships with all INFRA partners and staff. Further, how to

build on

those relationships to create connections, all in the service of the best outcomes for the INFRA association.
INFRA is committed to creating an inclusive workplace. We know that diversity of identities, experiences, and ways of thinking

result

in stronger lives for all our members and the communities we serve. Research shows that systemically excluded communities

may be less confident in applying for positions where as little as one skill

doesn’t

appear to fit – we welcome your resume and encourage you to apply.
INFRA is a mission-driven organization that strongly believes in rightful living. We provide our employees with robust technology, collaboration, professional development, hybrid work options, flexible schedules, work-life balance, and time in person with our tight-knit team, partners, and members. Each of us receives a full suite of employee benefits including paid vacation and sick time; health, dental, vision, disability, and life insurance; flexible spending; a health savings account; 401(k) company contributions; and more.
Job Details:

Status

Full

time, exempt Reports to:

• Accounting Manager. Location: INFRA
• HQ,

Must

be able to work from

SPO

5 days/week

Hours requirement

: Occasional nights/weekends

and offsite work required Pay information:

$57,500 – $72,000 – $84,000

Independent

Natural Food Retailers Association (INFRA) is seeking an

Office and Facilities

Manager

• for our growing team.
• If you thrive in a role that relies on effective communication and is equal
• parts
• people, details, planning, and
• responsiveness, please
• submit

your resume and cover letter!
INFRA is a cooperative association of more than

400

independently owned natural food retailers serving hundreds of communities in

49

states plus DC & Puerto Rico. Through collective buying power, operational support and exchange, events and education, and innovative marketing programs, we help member businesses thrive in step with their values and communities, a fast-changing industry, and the planet we share.
As Office Manager, you’ll manage the day-to-day operations of our office and standalone facility. About 60% of your time will focus on office operations, reception, administrative and event support, and the staff and visitor experience. The other 40% is hands-on management of our building, property and small warehouse—from deliveries, boxes and inventory to maintenance, security, vendors, snow, grass and everything in between. This is an ideal role for someone who loves variety, takes ownership, and makes sure things get done. Come grow your career with a team making a difference.