About the role
Description
Inside Sales / Appointment Setter — Medicare Insurance
Integrity Insurance and Financial Services
is seeking a personable, motivated, and organized
Inside Sales / Appointment Setter
to join our growing Medicare insurance team.
Integrity Insurance and Financial Services is an
exclusive general agency for Blue Cross Blue Shield of Illinois and Texas
. With more than
25 active agents
and over
41,000 active policyholders
, we have built a strong reputation for helping Medicare-eligible individuals and families make confident, informed decisions about their healthcare coverage.
This is an excellent opportunity for someone who enjoys phone-based customer service, relationship-building, and helping people take the next step with confidence. The right candidate will play an important role in connecting prospective clients with licensed insurance professionals who can guide them through their Medicare insurance options.
Why Join Integrity Insurance and Financial Services?
Career opportunity with
limitless bonus potential
Health benefits
Employer-matching 401(k)
Supportive team environment
Opportunity to work with a respected Medicare insurance agency
Strong lead flow and established client base
Professional training and ongoing support
Meaningful work helping Medicare-eligible individuals and families
Key Responsibilities
Contact prospective clients by phone to introduce Integrity Insurance and Financial Services
Follow up with warm leads and existing inquiries
Qualify prospects and determine interest in speaking with a licensed insurance agent
Schedule appointments for licensed Medicare insurance professionals
Confirm appointment details and help reduce no-shows
Maintain accurate notes and activity records in the company CRM
Follow scripts and compliance guidelines
Provide a professional, friendly, and trustworthy first impression of Integrity Insurance
Support licensed agents by helping keep their calendars full and organized
Ideal Candidate
The ideal candidate is dependable, confident on the phone, and comfortable speaking with Medicare-eligible individuals and families. This role is a great fit for someone who is goal-oriented, organized, and motivated by both helping others and earning performance-based bonuses.
Qualifications
Prior experience in inside sales, appointment setting, customer service, call center work, or phone-based outreach preferred
Strong communication and listening skills
Comfortable making outbound calls and following up consistently
Ability to build rapport quickly and professionally
Organized and detail-oriented
Comfortable using scripts, CRM systems, and basic computer tools
Positive attitude and strong work ethic
Ability to handle objections with professionalism and patience
Experience in insurance, Medicare, healthcare, or financial services is a plus, but not required
Important Role Note
This is an appointment-setting and inside sales support role. Unless properly licensed, this position does not provide Medicare plan advice, make coverage recommendations, or discuss specific plan benefits. The primary focus is qualifying prospects, scheduling appointments, confirming meetings, and supporting licensed insurance agents.
Compensation and Benefits
Competitive base compensation
Limitless bonus potential
Health benefits
Employer-matching 401(k)
Training and professional development
Career growth opportunities within a growing agency
About Integrity Insurance and Financial Services
Integrity Insurance and Financial Services is proud to serve Medicare-eligible individuals and families across Illinois and Texas. As an exclusive general agency for Blue Cross Blue Shield of Illinois and Texas, our mission is to provide trusted guidance, professional service, and dependable support to our clients.
With more than 25 active agents and over 41,000 active policyholders, our team continues to grow while staying focused on what matters most: helping people understand their options and feel confident about their healthcare coverage decisions.
Apply today to join Integrity Insurance and Financial Services and begin a career with meaningful work, professional growth, and limitless bonus potential.