About the role
Pay: $16.00 to $16.00 per hour
Description
Starting Pay: $16.00/hour + $1.00 Weekend Premium
Available Shifts: 1:00 PM – 9:30 PM or 3:00 PM – 9:30 PM
Weekends and holidays required
Lead the Team. Create Great Experiences. Love What You Do.
Are you looking for a
fun, fast-paced career
where your love for coffee and people can shine? Do you enjoy the aroma of freshly brewed espresso and creating memorable moments for others? If you’re a natural leader who enjoys coaching a team, helping customers, and keeping things running smoothly,
we’d love to have you join our Starbucks team as a Shift Lead!
What You’ll Do
Lead and support the team throughout each shift
Coach employees and provide guidance to help them succeed
Set the standard for excellent customer service
Handle customer questions, concerns, and complaints professionally
Oversee cash handling and ensure transactions are accurate and secure
Help maintain a clean, organized, and welcoming environment
Communicate expectations clearly and hold team members accountable
Help keep the shift running efficiently and step in wherever needed
Lead by example with a positive, professional attitude
Requirements
Must be 18 or older
Reliable transportation
Previous leadership, supervisory, or team-lead experience preferred
Cash handling experience
Strong customer service and communication skills
Ability to coach, motivate, and hold others accountable
Comfortable handling difficult customer situations with professionalism
Reliable, responsible, and able to make sound decisions
Someone who leads by example and treats both customers and coworkers with respect
We are committed to providing a safe work environment. We require a pre-employment drug test for any drugs causing impairment, which includes recreational marijuana. We also require random drug testing.