About the role
Description
The Communications Team Leader, is responsible for overseeing the communication staff and their responsibilities, monitoring their performance, attendance and schedule. The Communications Team Leader is responsible for assisting the Operations
Manager with patient concerns, meetings, scheduling and maintaining day to day operational needs for the department.
Shift: 3:00 PM - 11:00 PM, rotating weekends
Requirements
- Associates Degree in a related field required; Bachelor’s Degree preferred.
- Management/leadership experience preferred.
- Previous experience in switchboard communications with working knowledge of VOIP phone systems, monitoring alarms/codes preferred.
- Computer skills including knowledge of business software.
- Clerical experience preferred.
- Must have the ability to pay close attention to detail.
Ability to multi-task
Self-motivated
Excellent Customer Service Skills