About the role
Salary: Negotiable
Islington Central Medical Centre is excited to be adding the
role of general practice assistants (GPAs). GPAs provide support to GPs and the
practice at large by taking on administrative tasks and some basic clinical
duties to free up time for GPs to dedicate to patients.
Providing a support role for GPs
Undertaking administrative tasks and basic clinical tasks to
help free up and redistribute GPs time
Undertaking reception duties such as booking patient appointments, telephone calls and patient queries
Contribute to making appointments run smoother and better
the patient experience
Reduce the clinical administrative burden
Previous experience working with EMIS
To work under direct supervision and take instructions form the GPs and /or senior members of the admin team and senior management .
Pay: Starting at £26,000
Starting date: Waiting for right candidate- open
Excellent organisational and administrative skills, being proficient in word and excel
Working knowledge of EMIS and Docman useful, as work will involve using both
Working knowledge of ERS useful, as work will involve knowing how to process ERS
Arrange appointments, referrals,
tests and follow-ups
Assisting senior GPs with administrative burden (include health processing forms, dealing with complaints with supervision and dealing with cancer safety netting)
Undertake reception duties/ care navigation work on a daily basis, this includes booking patient appointments, patient queries, and answering telephone calls
Assisting the management team with rotas, complaints and claims
Acting on behalf of the GP to liaise with outside
agencies
Monitoring the practice emails and responding
Assisting with attaining QOF targets
Involvement in the management of long term conditions
Chase letters and results
Maintain patient confidentiality
For all above areas where required, training will be provided