About the role
Position Title: Veterinary Teaching Hospital Assistant II
Job Group:
Merit
Required Minimum Qualifications:
• Customer service or receptionist experience which totals two years. • Knowledge of medical terminology or animal disease symptoms, or, Post high school education that provides the knowledge and skills to perform the job duties. • Data entry skills.
Job Description:
Summary of Duties and Responsibilities:
Are you passionate about animals and enjoy helping people? Join our team as a Small Animal Veterinary Teaching Hospital Assistant II! In this role, you'll be an important part of a busy veterinary hospital, helping clients, supporting veterinarians and students, and keeping daily operations running smoothly.
Schedule:
Monday-Friday, 6:30 a.m. to 3:30 p.m. (some holiday shifts required)
Why Join Our Team?
Work in a veterinary teaching hospital dedicated to animal care.
Be part of a supportive and collaborative team.
Interact with clients, students, faculty, and staff every day.
Enjoy a fast-paced environment with a variety of responsibilities.
Make a difference in the lives of animals and their owners.
What You'll Do
Greet clients and assist with check-in and appointment scheduling.
Answer phones and respond to client questions.
Coordinate patient visits and emergency appointments.
Maintain and organize medical records.
Assist with billing, payments, and client communications.
Support doctors, students, and staff with administrative needs.
Help keep the reception area organized and welcoming.
Our ideal candidate is friendly, organized, and enjoys working with both people and animals. They are comfortable managing multiple priorities in a busy hospital environment, communicate effectively with a wide variety of clients and colleagues, and take pride in providing excellent service. They are detail-oriented, eager to learn, and enjoy being part of a team that supports outstanding patient care and veterinary education.
Preferred Qualifications:
Prior receptionist experience within a large or small animal clinic.
Customer service experience in high-volume or fast-paced environments.
Experience with payment processing, invoicing and/or bookkeeping.
Familiarity with scheduling systems or client management software.
Associate's degree or coursework in veterinary technology, animal science, or related field.
Department/Program & College Description:
The Lloyd Veterinary Medical Center at Iowa State University
is a premier veterinary teaching hospital providing expert specialty, emergency, and routine care for small and large animals while supporting veterinary education, research, and outreach
Department Unit/Website:
Home - Lloyd Veterinary Medical Center
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.
Application Instructions:
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:
Resume/Curriculum Vitae
Letter of Application/Cover Letter
If you have questions regarding this application process, please email employment@iastate.edu, or call 515-294-4800 or Toll Free: 1-877-477-7485.
Appointment Type:
Temporary (Fixed Term)
Proposed End Date or Length of Term:
March 1, 2027
Number of Months Employed Per Year:
Time Type:
Part time
Pay Grade:
08
Original Posting Date:
August 17, 2026
Posting Close Date:
October 21, 2026
Job Requisition Number:
R19780
Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email
eooffice@iastate.edu
.
General ISU compensation information can be found on the
University Human Resources
website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.