Director, Platform Services

About ITT

ITT Inc. (NYSE: ITT) is a diversified global leading manufacturer of highly engineered critical components and customized technology solutions serving the flow, aerospace and defense, transportation, industrial, and energy markets. Through operational execution, innovation, and disciplined capital deployment, including strategic acquisitions such as SPX FLOW, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life.

Headquartered in Stamford, Connecticut, ITT has a market cap of roughly $20 billion and employs more than 15,000 people across 40 countries and serves customers in approximately 125 countries. Following the acquisition of SPX FLOW, the company is expected to generate $5.4 billion in annual revenue.

Our businesses are organized in three distinct segments, each based around our core engineering DNA:

Flow Technologies: A global leader in, providing a broad portfolio of pumps, valves, mixing and agitation equipment, heat transfer, homogenizers, separation, water and wastewater treatment, and engineered process solutions.Our leading brands include the iconic
Goulds Pumps
(with more than 175 years of history),
Anhydro, APV, Bornemann, Bran+Luebbe, C’treat, Engineered Valves, Gerstenberg Schröder, Habonim, Johnson Pump, Lightnin, Philadelphia, Plenty, PRO Cast, Rheinhütte, Seital Separation, Stelzer, Svanehøj, Tigerholm, Uutechnic, VIDAR, Waukesha Cherry-Burrell.

Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include
Friction Technologies, KONI
and
Axtone.

Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include
 ITT Cannon, Enidine, Aerospace Controls
 and
kSARIA.

Position Summary

The Director of Platform Services is accountable for the strategy, architecture, governance, financial management, project delivery, operational performance, and continuous improvement of ITT’s global platform services, including enterprise cloud and hybrid infrastructure, compute, virtualization, storage, backup and recovery, database platforms, observability, automation, and core shared services as well as end-to-end hosting infrastructure including data center operations, disaster recovery, hypervisor platforms, patching, vulnerability management, and infrastructure-as-code driven automation. This role provides senior leadership for a globally distributed platform function, ensuring secure, resilient, scalable, cost-effective, and well-governed services that enable business operations and digital capabilities across the enterprise.

A primary responsibility of this role is building, developing, and leading a high-performing global organization with teams distributed across the United States, Greece, and India. The Director is responsible for creating an engaged, accountable, and customer-focused culture by attracting, developing, mentoring, and retaining top talent while fostering technical excellence, collaboration, leadership development, and continuous improvement across the organization.

This leader will partner with senior IT leadership, business executives, regional IT teams, cybersecurity, enterprise architecture, application teams, data and analytics, finance, procurement, and strategic vendors to define and execute a multi-year platform services roadmap aligned to ITT’s business strategy, growth objectives, risk posture, technology modernization agenda, and global operating model.

Key to this role is establishing the vision, architecture, standards, governance, service levels, financial discipline, talent model, and execution cadence required to operate platform services as a reliable global enterprise capability. The Director will lead operational excellence, platform modernization, automation, observability, resilience engineering, cloud governance, vendor performance, and service transformation while ensuring alignment with business priorities, compliance requirements, cybersecurity expectations, and global architecture standards.

Essential Responsibilities

Strategy & Planning

• Define and lead the global platform services strategy across on-premises, hybrid, and cloud environments, including platform modernization, data center transformation, resilience, automation, observability, self-service enablement, and service optimization.- Establish and execute long-term strategic plans for platform technologies, service models, sourcing strategies, investment priorities, reference architectures, and enterprise standards that enable secure, reliable, and efficient technology services.- Lead operational and strategic planning for the platform services function, including business demand, capacity planning, roadmap prioritization, resource allocation, risk management, financial planning, and service performance management.- Work with stakeholders to define business and systems requirements for new technology implementations.- Partner with executive and director-level business and IT stakeholders to align platform services capabilities, priorities, funding, governance, and service levels with enterprise objectives.- Ensure effective utilization of people, technology, vendor services, automation capabilities, and infrastructure investments across multiple global locations and platform environments.- Oversee all reports and documentation related to platform services operations.- Develop global maintenance schedules for platform infrastructure & systems.- Facilitate system feasibility studies and testing.- Examine, refine, and develop the existing monitoring and response metrics.- Establish best practices, governance, service metrics, escalation models, resiliency expectations, and operational controls to support a highly available, secure, observable, and globally distributed 24/7 platform operating environment.- Develop, implement, and maintain global platform policies, standards, procedures, architecture principles, monitoring and observability practices, service management processes, purchasing guidelines, and vendor governance requirements.- Lead the enterprise platform project portfolio, including prioritization, governance, resource planning, and successful delivery of platform modernization, cloud, compliance, merger and acquisition, and infrastructure lifecycle initiatives.

Operational Management

• Practice asset management for IT hardware, software, and equipment.- Lead global workforce planning for platform services, including organizational design, talent development, succession planning, performance management, recruitment, and leadership of employees, contractors, managed service providers, and matrixed technical contributors.- Ensure change management practices conform to organization-wide standards.- Establish regular executive communications on platform strategy, service performance, major initiatives, financial performance, risks, incidents, compliance posture, and improvement plans.- Define and communicate program milestones, service level expectations, performance measures, resource needs, investment decisions, and delivery commitments to executive leadership, business stakeholders, and IT teams.- Own platform services financial planning, including full accountability for operating and capital budgets, forecasting, cloud and infrastructure cost optimization, chargeback/showback models where applicable, FinOps, capital planning, and alignment to enterprise financial goals.- Review performance of IT systems to determine operating costs, productivity levels, and upgrade requirements.- Benchmark, analyze, report on, and make strategic recommendations for improving platform services performance, resilience, cost, security, scalability, automation, standardization,